topic Re: KD-55XD7005 - Voice controll in Android TV

KD-55XD7005 - Voice controll

rony1977 — Thu, 20 Oct 2016 05:11:12 GMT

Hello,

I bought this TV, and i got with the TV remote RMT-TX200E, and i would like to activate the voice controll (search). TV has the function (In Operating System) but activation through this remote isnt possible. Can someone help me?

The seller stated that the TV have function to voice controll the TV (the one i bought)

Thanks

Re: KD-55XD7005 - Voice controll

Anonymous — Thu, 20 Oct 2016 12:06:46 GMT

Hi there

The remote control model that you have should be RMF-TX200E - which I have for my TV (KD-55XD8577). There is a 'microphone' button right in the middle of the top row between the AV Inputs and Power buttons.

The manual may also help:

http://helpguide.sony.net//tv/daep1/v1/en/01-03_01.html

Also, see the following recent thread

https://community.sony.co.uk/t5/android-tv/voice-control-command-list/td-p/2242175

Cheers

Re: KD-55XD7005 - Voice controll

DURHAMLAD — Fri, 21 Oct 2016 21:30:09 GMT

I have this telly and the picture of the remote you've posted is different from mine,

Mine also hasn't got microphone,.

I have to use my phone to use microphone, do I need to upgrade my remote?

Re: KD-55XD7005 - Voice controll

DURHAMLAD — Fri, 21 Oct 2016 21:32:05 GMT

It's a RMT-TX200E remote that iv got with this telly

Re: KD-55XD7005 - Voice controll

royabrown — Sat, 22 Oct 2016 07:07:44 GMT

@DURHAMLAD wrote:
It's a RMT-TX200E remote that iv got with this telly

And that is the one that Sony specify with this set:-

http://www.sony.co.uk/electronics/televisions/xd7505-xd7005-series/specifications

Does your remote look like the one in this manual for your TV?

http://download.sony-europe.com/pub/manuals/eu/4584995111.pdf

The manual is entirely devoid of the word 'voice', but Sony do say that all these TVs support voice.

However, on all but the most premium sets, you may need an additional, or different, remote to get this function.

i needed this one as an extra for my Sony Android UHD 43-whatever-it-is:-

http://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/66490/kw/Voice

and that is what Sony specify for voice on my set.

Though Quinnicus' remote looks a better option for you, if you can find where to buy one; I can't, alas.

Re: KD-55XD7005 - Voice controll

Jimbhoy2 — Mon, 20 Mar 2017 19:26:40 GMT

My remote doesn't have microphone at top that what has me stumped thanks

Re: KD-55XD7005 - Voice controll

Anonymous — Mon, 20 Mar 2017 19:43:44 GMT

Hi @Jimbhoy2

What model TV do you have, and what model Remote came with the TV?

Cheers

Re: KD-55XD7005 - Voice controll

Jimbhoy2 — Wed, 22 Mar 2017 21:51:57 GMT

I have the 55XD-7005bu the remote is RMT-TX200E when you go to put on voice recognition it shows a remote with microphone recognition on top but my remote does not have that icon tv fine apart from that have only had tv since Saturday any help would be most gratefully recieved

Re: KD-55XD7005 - Voice controll

Jimbhoy2 — Wed, 22 Mar 2017 22:04:20 GMT

hi duramlad,yes it's the remote that was on the thread but not when you go into voice recognition it shows remote with microphone icon on top and instructions say press icon and lower volume at same time tv seems fine have only had since Saturday and it's brand new so you would think Sony would put in correct remote with tv

Re: KD-55XD7005 - Voice controll

Anonymous — Wed, 22 Mar 2017 23:03:44 GMT

Hi there

I have been doing some digging and I have come up with the following - of which I will take up with Sony on your's and everyones behalf.

These are the two remotes in question:

Sony seems to have deliberately designed two different remote controls with VERY similar model numbers RMF-TX200E and RMT-TX200E. It is unclear to me why they would choose to do such a thing.

Even though Voice search is an advertised feature - on its product webpage : HERE - there is a little '8' clause:

As it stands the RMT-TX200E does not have a microphone for Voice Search functions and that you would need another compatible remote to do so.

However as I mentioned above, I will pass this onto Sony and attempt to find out why they have done this. I will then post back and answer.

Cheers

Re: KD-55XD7005 - Voice controll

cirpelli — Sat, 08 Apr 2017 07:51:45 GMT

same issue here, any updates or workaround?

thanks

cirpo

Re: KD-55XD7005 - Voice controll

Jimbhoy2 — Sun, 09 Apr 2017 10:42:48 GMT

Went to store where purchased tv spoke with manager and he said they would get one from Sony and agreed that I should have been given proper remote or two remotes should hear back from John Lewis tomorrow (monday).i said to manager that it was not there fault but sony think this is just a way of making people pay more but not very good business practice

hope this helps

Re: KD-55XD7005 - Voice controll

Anonymous — Sun, 09 Apr 2017 10:49:56 GMT

@Jimbhoy2 - Congrats, Well done. I think its unacceptable too !

Re: KD-55XD7005 - Voice controll

Kuschelmonschter — Mon, 10 Apr 2017 06:59:21 GMT

And like always, not statement by Sony. They are really trying hard to ruin themselves with the dishonest business they have lately been doing.