https://community.sony.rs/t5/android-tv/new-49inch-tv-nothing-on-no-programs-at-all-for-freview-tv/m-p/2406471#M24068 <P>If you were using sky TV right off the bat and didn't have an outside antenna then you won't have any freeview channels until you actually search for them, &nbsp;you havent mentioned anything about tuning your TV in and you say Sony haven't programed your TV, Sony won't and can't program your TV, you need to do that yourself.&nbsp;</P><P>You also say the TV can't see your new router, &nbsp;could it see the old one? &nbsp;If it could then the problem isn't the TV, it's the router.&nbsp;</P> Sun, 17 Dec 2017 22:37:12 GMT Darbo25 2017-12-17T22:37:12Z https://community.sony.rs/t5/android-tv/new-49inch-tv-nothing-on-no-programs-at-all-for-freview-tv/m-p/2406447#M24064 <P>Hi&nbsp; &nbsp;i purchase a new tv a few weeks ago&nbsp; &nbsp;its a smart tv&nbsp; &nbsp;or so they say&nbsp; &nbsp; &nbsp; i mostly use sky tv&nbsp; &nbsp; for daily viewing&nbsp; &nbsp; and this week we decided to upgrade to a q box&nbsp; &nbsp; everything went ok with the instaltion&nbsp; &nbsp; &nbsp; and since we have lived here&nbsp; we did not have an outside ariel&nbsp; &nbsp; so we had one fitted&nbsp; &nbsp; &nbsp;now we have got many problems&nbsp; &nbsp; we cannot watch&nbsp; &nbsp;any&nbsp; d t v&nbsp; &nbsp; at all as it says there are no channels installed&nbsp; &nbsp; &nbsp; &nbsp;it seems like sony have forgot to program&nbsp; the tv for use&nbsp; &nbsp;with the outside antenna&nbsp; &nbsp; all it says is no signal&nbsp; &nbsp;and no channels installed&nbsp; &nbsp;</P><P>The second problem we have is&nbsp; &nbsp;the tv will not recognise&nbsp; &nbsp; &nbsp;the new&nbsp; &nbsp;sky q router&nbsp; &nbsp; i have tried everything i can to do it&nbsp; &nbsp; and all&nbsp; it does&nbsp; &nbsp;it says no router&nbsp; &nbsp;found&nbsp; &nbsp;so i cant enter my password&nbsp; &nbsp;as it will not go that far&nbsp; &nbsp; &nbsp;so all we have is sky&nbsp; to watch&nbsp; &nbsp; &nbsp;we did used to watch netflix&nbsp; &nbsp; &nbsp;but because the so called&nbsp;internal wifi&nbsp; &nbsp;will&nbsp; not see&nbsp; &nbsp;the router&nbsp; &nbsp; its impossible to use any of the&nbsp;apps available&nbsp; &nbsp;and&nbsp;use&nbsp; &nbsp;youtube&nbsp;etc&nbsp; &nbsp; &nbsp; i must say in all the years of buying televisions its the worst tv we have ever bought&nbsp; &nbsp;and they are not cheap&nbsp; &nbsp; we went for a named one instead&nbsp; &nbsp;of an unamed one they were offering&nbsp; &nbsp; &nbsp;its the most unresponsive&nbsp; &nbsp;tv i have&nbsp; ever known&nbsp; &nbsp; using the remote&nbsp; &nbsp;i have even put new batteries in&nbsp; &nbsp;the old ones were sony&nbsp; &nbsp;when you point the remote&nbsp; to the tv&nbsp; &nbsp;the led under&nbsp; &nbsp;flashes&nbsp; &nbsp;but its not responsive&nbsp; &nbsp;its&nbsp; &nbsp;getting me anoyed&nbsp; &nbsp; now&nbsp; i even have the sky engineers coming back&nbsp; to see if there is a problem with the new router&nbsp; &nbsp; seperate&nbsp; from&nbsp; &nbsp;the tv just in case&nbsp; it may be a faulty&nbsp; &nbsp;router.&nbsp; &nbsp; But its also&nbsp; &nbsp;the problem with the tv&nbsp; &nbsp;thats causing us&nbsp; &nbsp; problems&nbsp; &nbsp;and needs to be sorted&nbsp; &nbsp;i am going to ring&nbsp; an engineer&nbsp; &nbsp;to have a look at the tv as soon as the sky men have been&nbsp; &nbsp; if anyone asks&nbsp; &nbsp;me would&nbsp; you buy another one the answer would be NO NO NO&nbsp; &nbsp;and i have yet to&nbsp; give a review&nbsp; &nbsp; &nbsp;and believe me it will not be a pleasant one&nbsp; &nbsp; &nbsp; we both wish we had bought a&nbsp; &nbsp; Samsung&nbsp; &nbsp; that we have had before&nbsp; &nbsp;and never had any problems&nbsp; &nbsp; &nbsp;its one of the regrets&nbsp; &nbsp;of life&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; thanks</P> Sun, 17 Dec 2017 20:16:17 GMT https://community.sony.rs/t5/android-tv/new-49inch-tv-nothing-on-no-programs-at-all-for-freview-tv/m-p/2406447#M24064 mickmm21 2017-12-17T20:16:17Z https://community.sony.rs/t5/android-tv/new-49inch-tv-nothing-on-no-programs-at-all-for-freview-tv/m-p/2406471#M24068 <P>If you were using sky TV right off the bat and didn't have an outside antenna then you won't have any freeview channels until you actually search for them, &nbsp;you havent mentioned anything about tuning your TV in and you say Sony haven't programed your TV, Sony won't and can't program your TV, you need to do that yourself.&nbsp;</P><P>You also say the TV can't see your new router, &nbsp;could it see the old one? &nbsp;If it could then the problem isn't the TV, it's the router.&nbsp;</P> Sun, 17 Dec 2017 22:37:12 GMT https://community.sony.rs/t5/android-tv/new-49inch-tv-nothing-on-no-programs-at-all-for-freview-tv/m-p/2406471#M24068 Darbo25 2017-12-17T22:37:12Z https://community.sony.rs/t5/android-tv/new-49inch-tv-nothing-on-no-programs-at-all-for-freview-tv/m-p/2413506#M24574 <P>hi sorry&nbsp; i never replied&nbsp; to your&nbsp; questions&nbsp; &nbsp;as i have been ill&nbsp; &nbsp; &nbsp; &nbsp;but&nbsp; we did have&nbsp; the&nbsp; &nbsp;place where we bought it form go through a factory reset etc&nbsp; &nbsp;and tried all things to tune for freeveiw&nbsp; with no luck&nbsp; &nbsp; and&nbsp; &nbsp; &nbsp;the told us to take it back to the shop&nbsp; &nbsp;and they exchanged it for a new one&nbsp; &nbsp; &nbsp;and&nbsp; that did as it should&nbsp; &nbsp;on wifi&nbsp; and tuning&nbsp; freeveiw&nbsp; &nbsp;but&nbsp; &nbsp;as you see on a ne&nbsp;post i have another problem&nbsp; &nbsp;with a&nbsp; information bar keeps appearing&nbsp;at the top&nbsp; &nbsp;of the screen&nbsp; &nbsp;telling me which hdmi&nbsp; port i am using&nbsp; &nbsp; and it keeps coming&nbsp; on&nbsp; &nbsp;and i cant seem to stop it&nbsp; &nbsp; &nbsp; &nbsp;thanks&nbsp; &nbsp;mick mm</P> Fri, 05 Jan 2018 10:07:17 GMT https://community.sony.rs/t5/android-tv/new-49inch-tv-nothing-on-no-programs-at-all-for-freview-tv/m-p/2413506#M24574 mickmm21 2018-01-05T10:07:17Z