new 49inch tv nothing on no programs at all for freview tv

mickmm21 — Sun, 17 Dec 2017 20:17:22 GMT

Hi i purchase a new tv a few weeks ago its a smart tv or so they say i mostly use sky tv for daily viewing and this week we decided to upgrade to a q box everything went ok with the instaltion and since we have lived here we did not have an outside ariel so we had one fitted now we have got many problems we cannot watch any d t v at all as it says there are no channels installed it seems like sony have forgot to program the tv for use with the outside antenna all it says is no signal and no channels installed

The second problem we have is the tv will not recognise the new sky q router i have tried everything i can to do it and all it does it says no router found so i cant enter my password as it will not go that far so all we have is sky to watch we did used to watch netflix but because the so called internal wifi will not see the router its impossible to use any of the apps available and use youtube etc i must say in all the years of buying televisions its the worst tv we have ever bought and they are not cheap we went for a named one instead of an unamed one they were offering its the most unresponsive tv i have ever known using the remote i have even put new batteries in the old ones were sony when you point the remote to the tv the led under flashes but its not responsive its getting me anoyed now i even have the sky engineers coming back to see if there is a problem with the new router seperate from the tv just in case it may be a faulty router. But its also the problem with the tv thats causing us problems and needs to be sorted i am going to ring an engineer to have a look at the tv as soon as the sky men have been if anyone asks me would you buy another one the answer would be NO NO NO and i have yet to give a review and believe me it will not be a pleasant one we both wish we had bought a Samsung that we have had before and never had any problems its one of the regrets of life thanks

Re: new 49inch tv nothing on no programs at all for freview tv

Owen_G — Mon, 18 Dec 2017 14:37:18 GMT

Hi Mick,

Welcome to the Community. Sorry to hear you've had a bad experience so far with your TV. Could you please let us know which model you have? Could you also please let us know exactly how yo have your system set up, and we'll do our best to advise you?

Thanks,

Owen

topic Re: new 49inch tv nothing on no programs at all for freview tv in Android TV

new 49inch tv nothing on no programs at all for freview tv

Re: new 49inch tv nothing on no programs at all for freview tv