Sony Bravia KD-55X8509C - Netflix stuttering

AJShep79 — Wed, 20 Dec 2017 12:48:30 GMT

Hi,

I have recently starting having problems with the Netflix app on my Sony KD-55X8509C 4K television.

It used to run perfectly but now the picture and sound stutter at random intervals (maybe every minute or so).

I know its not an issue with my broadband or netflix itself because it works fine on my other tv through my amazon firestick and i have a steady 50MB broadband connection.

It used to work fine so i find it really frustrating that i now have this problem.

I even tried plugging an ethernet cable into my tv to see if it was a wifi issue but i still get the stutters.

Has anyone experienced this or know how i can fix it?

Any help would be much appreciated.

Regards,

Andrew

Re: Sony Bravia KD-55X8509C - Netflix stuttering

Pascale_F — Thu, 21 Dec 2017 12:00:00 GMT

Hi Andrew,

Welcome to the community.

Have you tried rebooting your KD-55X8509C to see if this helps?

Thanks,

Pascale

topic Re: Sony Bravia KD-55X8509C - Netflix stuttering in Android TV

Sony Bravia KD-55X8509C - Netflix stuttering

Re: Sony Bravia KD-55X8509C - Netflix stuttering