topic Re: Sony Bravia KDL49WE753 in Android TV

Sony Bravia KDL49WE753

Tom1ie — Tue, 09 Jan 2018 19:28:39 GMT

Hi all

The sound on my bravia has suddenly stopped working. It was fine yesterday and has stopped today. I have unplugged the soundbar but the TV speakers aren't working. The volumes turned up, the TV's not on mute.

There is no sound on you tube or Netflix apps.

When I press the options button, I scroll down to audio, but I all I can select is dual sound and advanced settings in that menu. The dual sound option keeps intermittently greying itself out and making that option unselectable.

I have tried plugging it out for 60sec and that hasn't worked.

Any ideas?

Re: Sony Bravia KDL49WE753

Tom1ie — Tue, 09 Jan 2018 19:34:33 GMT

Ok just figured it out. I have to press the blue home button, then press options. This brings up a menu on the right hand side of the screen. I then scroll down to speakers, press select, then make sure TV speakers is selected.

I pressed the options button before but not on the home screen. You will get a different menu without the option to select TV speakers or audio system if you do it this way.

Re: Sony Bravia KDL49WE753

Pascale_F — Tue, 09 Jan 2018 20:51:27 GMT

Hi Tom, and welcome to the community.

Glad you sorted it! And it might be helpful for other KDL-49WE753 users too, so thank you for updating the thread.

Thanks,

Pascale