topic No sound in Android TV

No sound

Nikkinac — Mon, 29 Jan 2018 13:32:04 GMT

Hi I am having sound issues when I try view fishing tv app from my phone to my tv there is a mute symbol on the screen and prompts you to press p to unmute but I don't know what I press on my remote could someone please help me with this.

Re: No sound

Sean_Mc — Tue, 30 Jan 2018 10:48:48 GMT

Hi Nikkinac,

Welcome to the Sony Community.

Can you please tell me the model of your TV?

Thanks,

Sean Mc

Re: No sound

Nikkinac — Tue, 30 Jan 2018 11:06:05 GMT

KDL-50W80xc

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Re: No sound

Nikkinac — Tue, 30 Jan 2018 17:31:13 GMT

KDL-50W80xc

Hi sorry for the photo quality to show what it is that we are having problems with, we can't seem to unmute the symbol showing in the top left corner it prompts us to press p to unmute but I don't know what to press.

Re: No sound

Pascale_F — Tue, 30 Jan 2018 19:45:18 GMT

Hi Nikki,

It's best to contact Support about this here to see if they can assist you further.

Thanks,

Pascale

Re: No sound

Nikkinac — Tue, 30 Jan 2018 19:49:05 GMT

Thanks will do

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