https://community.sony.rs/t5/android-tv/kd-55xd8599/m-p/2426294#M25325 <P>Hi Jamalata,</P> <P>Welcome to the community.</P> <P>It's worth checking your TV help guide and manuals <A href="https://www.sony.co.uk/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55xd8599" target="_self">here</A> to make sure everything's updated. If that fails, we'd suggest you contact support about&nbsp;these issues. You can reach them <A href="http://services.sony.co.uk/supportmvc/en/Contact/Email?cpint=spt-footer_contact" target="_self">here.</A></P> <P>Cheers,<BR />EdwinaU</P> Fri, 02 Feb 2018 19:07:46 GMT EdwinaU 2018-02-02T19:07:46Z https://community.sony.rs/t5/android-tv/kd-55xd8599/m-p/2425850#M25314 <P>Hi there, my tv remote control just stop for no reason, batteries changed still won't control tv, the worst bit is that I can't even use the manual control on the back of the tv to get to menu/setting. Also tv now changes from HDMI input to some balloons....this is weird. Any solution pls. ?</P> Thu, 01 Feb 2018 21:31:00 GMT https://community.sony.rs/t5/android-tv/kd-55xd8599/m-p/2425850#M25314 Jamalata 2018-02-01T21:31:00Z https://community.sony.rs/t5/android-tv/kd-55xd8599/m-p/2426294#M25325 <P>Hi Jamalata,</P> <P>Welcome to the community.</P> <P>It's worth checking your TV help guide and manuals <A href="https://www.sony.co.uk/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55xd8599" target="_self">here</A> to make sure everything's updated. If that fails, we'd suggest you contact support about&nbsp;these issues. You can reach them <A href="http://services.sony.co.uk/supportmvc/en/Contact/Email?cpint=spt-footer_contact" target="_self">here.</A></P> <P>Cheers,<BR />EdwinaU</P> Fri, 02 Feb 2018 19:07:46 GMT https://community.sony.rs/t5/android-tv/kd-55xd8599/m-p/2426294#M25325 EdwinaU 2018-02-02T19:07:46Z