topic Re: New KD49XE8005BAEP makes buzzing/whistle sound in Android TV

New KD49XE8005BAEP makes buzzing/whistle sound

emrebrn — Sun, 01 Apr 2018 09:18:59 GMT

Hello,

i bought a new android tv at 16.03.2018(KD49XE8005BAEP).After switching of the tv and like 5 minutes later there is sound coming from the rear of the tv. When i turn the tv on or unplug it from wall socket sound disappears. It is really disturbing at nights and this shouldnt be normal functioning of the tv. I attach a pic where the sound comes from.

What are your suggestions to solve the problem? I will tell the retailer about changing the tv not repairing it since it is just 15 days old

Re: New KD49XE8005BAEP makes buzzing/whistle sound

Sean_Mc — Mon, 02 Apr 2018 09:14:54 GMT

Hi emrebrn,

Welcome to the Sony Community.

This doesn't sound right at all for a new TV.

I would suggest speaking to your retailer and see what they suggest. Please also feel free to get in touch with the Sony support team here for further advice.

Let me know how you get on.

Best wishes,

Sean Mc

Re: New KD49XE8005BAEP makes buzzing/whistle sound

emrebrn — Thu, 05 Apr 2018 09:27:22 GMT

Thanks for the reply,

I observed that afer turning of the tv, digital optical sound part of the tv which is at back, stops it’s red light, and after that that noise starts, maybe the problem is related to that.