topic Unable to sign-in to YouTube and some Google Apps in Android TV

Unable to sign-in to YouTube and some Google Apps

esmann — Mon, 01 Jul 2019 18:01:27 GMT

For a few weeks now, I have been unable to login to YouTube and the some Google Apps: Play Music, Play Movies & TV, Play Games, although Google Play Store seems to be working fine. My TV is an X8509C from 2015
In YouTube nothing happens when I click the sign-in button.
Play Music says "Unable to connect to server to add account"
Play Games just crashes
Play Movies & TV says "There was an error", when searching the library.
I have no problems adding my Google account, but syncing fails
I have tried removing and readding the account, downgrading YouTube and done a Factory Data Reset but nothing have helped.

The TV is up to date with the latest firmware.
Does anyone have any idea to what is wrong?

Re: Unable to sign-in to YouTube and some Google Apps

esmann — Mon, 01 Jul 2019 18:58:35 GMT

I found the solution.

I disabled Mobile Management in the Google Apps Admin console.

Re: Unable to sign-in to YouTube and some Google Apps

Mick_D — Mon, 01 Jul 2019 19:38:47 GMT

Thanks for letting us know the solution, @esmann ..!

Cheers

Mick

Re: Unable to sign-in to YouTube and some Google Apps

chriswthomas — Thu, 16 Nov 2023 22:29:50 GMT

How do you get to that specific screen on the TV?

I've searched various setup and config screens and can't find that particular option to disable it.

Thx