topic Re: TV wont turn on after Oreo in Android TV

TV wont turn on after Oreo

AdamW3 — Sat, 16 Feb 2019 18:04:04 GMT

I have a KD-49XD8305 and I recently updated my TV firmware to 8.0 (oreo). Since then, every other day the TV wont turn on. It wont turn on with either the remote or the button on the TV. The only way I can get this to turn on is to unplug at the mains for about 15 seconds and when I plug it back in, it will allow me to turn on again. Anyone else having a similar issue since the update or know of any solution?

Re: TV wont turn on after Oreo

Jecht_Sin — Sat, 16 Feb 2019 18:34:50 GMT

I usually don't go straight suggesting this, but in a case like yours I would do a factory reset. To troubleshoot it would be too complicated. If possible.

Maybe you may try first to install the "Android remote" or Sony's "Video & TV SideView" apps, pair them with the TV (you must also allow in settings the TV to be turned on by an app) and see if they allow to turn the TV on. If it works maybe it will help bypassing the bug keeping your TV from turning on (and you could always use your mobile to turn it on). But it's a desperate measure, I wouldn't know what else to suggest.

Re: TV wont turn on after Oreo

snapisrl — Sat, 16 Feb 2019 19:13:41 GMT

last night, I had a deal.
I gave the remote control to turn on the TV and did not leave the new one month tv that I ate to make big mistake.
I changed the batteries, I pressed all the time for nothing, then I took off the plug left 30 seconds and put into the socket.
I clicked on the remote and waited about 30 seconds until the sony logo came on and then started the android system.
and another problem that I have after the update does not connect but hard to wifi on 5 g though it instantly connect to the original 7 android.
I need to connect manually and 5 g appears when I find it and then connects then disappears out of the area then appears again and so many times
 squeeze the password and after some attempts it connects.
if i could gladly come back to android 7 but i understand that i can not. uffffffffffff

Re: TV wont turn on after Oreo

TudRich — Sun, 17 Feb 2019 18:26:42 GMT

I also had the same problem after upgrading to Oreo on my AF8. After turning is off/on at the wall for a few days I eventually left it unplugged for 10 minutes before turning it back on and since then it's working fine. The only other thing I did was I took out and put back in the remote batteries.

Re: TV wont turn on after Oreo

TudRich — Tue, 19 Feb 2019 10:19:03 GMT

I spoke too soon. TV would not come on from sleep last night or again this morning. I have a Sony sound bar connected using ARC, Apple TV v4 and a SKY Q box connected with hdmi. Also a wireless keyboard usb adapter.

It was all working fine until I updated to Oreo?

Re: TV wont turn on after Oreo

miestelm — Mon, 15 Apr 2019 07:03:15 GMT

I have the same issue on KD-49XD8077. After a night I cannot turn on my TV. I need to unplug and than I can try to turn in on with a remote. It happens every day. Factory reset I have done helped for few days only - problem came back quickly. Poor QA, Sony...

Re: TV wont turn on after Oreo

Jerrod — Fri, 14 Jun 2019 18:44:01 GMT

I also have this issue on my XBR65x900E after upgrading to Oreo as of 6/14/19.

Re: TV wont turn on after Oreo

Graeme1978 — Sat, 15 Jun 2019 13:40:16 GMT

Same issue for me on KD-49XF8096

After a few hours in standby the TV sometimes won't come back on with the remote or power button on the side. The only way to get it back on is a mains reset.

Possible Solution TV wont turn on after Oreo

Ace7of7Hearts — Fri, 26 Jul 2019 19:03:19 GMT

I recently updated my XBR49X900E and I had the same problem and found this post 3days ago. So far it hasn't happened again so if someone could try this and repost if it works for you or not.

Go to settings -> Power-> Eco
Turn everything off:
Power saving, idle tv standby, and Auto shut-off turn it off

I only had auto shut-off on at the time but I think it's a coding power issue. That's the reason why I went there.

Re: Possible Solution TV wont turn on after Oreo

jgn88n — Sat, 27 Jul 2019 06:51:27 GMT

Looks like this has affected a lot of people! Come on Sony! Sort it out

Re: TV wont turn on after Oreo

Mrnwink — Wed, 31 Jul 2019 13:14:11 GMT

Same issue here, thought I was going mad, what's really annoying is the same day I upgraded my firmware I recommended a Sony Android TV to a very good friend, be very embarrassing if he gets the same issue!!!

Re: TV wont turn on after Oreo

Atrain59 — Wed, 31 Jul 2019 22:31:51 GMT

I’m having the same issue. Did the update and now I have to unplug and plug back in everyday to turn the tv on. I bought this tv 2 years ago and have had no issues til now.

Has anyone found a fix or contacted SONY about the issue? I’ll be reaching out in the next day or two

Re: TV wont turn on after Oreo

chicheung — Thu, 01 Aug 2019 10:03:09 GMT

Same here with XE93. Have to unplug first then power up. Come on Sony, this is unacceptable. We need a urgent fix!

Re: TV wont turn on after Oreo

Scakko — Thu, 01 Aug 2019 19:47:21 GMT

Same problem here on my AG8 65". Every day I have to unplug it and plug back in, happened after upgrading to Oreo.

Re: TV wont turn on after Oreo

igorstaro1 — Mon, 05 Aug 2019 15:54:03 GMT

Same problem here, just updated my 55xe8596 to Oreo a few days ago and now my tv won't turn on, I have to unplug it and plug it every day, even few times during the day. Greetings from Macedonia, I`m furious about this, I loved my tv but now Sony simply ruined my experience with them. What a beginner mistake from Sony to not check the update before letting this update publicly. Shame on Sony.

Re: TV wont turn on after Oreo

jcstoll — Tue, 06 Aug 2019 16:23:39 GMT

Last week I upgraded my xbr-55x905f to Oreo. I regret not reading this post before upgrading. Now, one out of five times I have to unplug the TV in order to turn it on. I have read that it is not possible to downgrade to V7.0 officially. Is there any way to do it in a creative way? This is really annoying. Sony's poor quality control has turned a happy customer into a frustrated one.

Re: TV wont turn on after Oreo

p_diggs — Wed, 07 Aug 2019 09:52:23 GMT

I've read that the sleep may be due to a USB device. I've removed my SanDisk and after 3 days, still good <knocks on wood>
Now if I can only figure out why spotify stops after 2hrs, but that's another thread.

Re: TV wont turn on after Oreo

jcstoll — Thu, 08 Aug 2019 14:02:51 GMT

p_diggs, thanks for sharing.

I am following your lead.

Yesterday, I removed my USB pen drive. By the way, it was showed as ejected before I did it.

I also disconnected my home theater (ARC).

Hope it solves the issue.

Best luck, let's share our results.

Re: TV wont turn on after Oreo

Atrain59 — Thu, 08 Aug 2019 15:17:06 GMT

I called Sony and filled a complaint. I received a case number and have not heard nothing back since two weeks ago. Seems to me that Sony doesn’t care about the issue.

Re: TV wont turn on after Oreo

Ace7of7Hearts — Thu, 08 Aug 2019 15:27:39 GMT

So I posted a possible solution and idk if ppl seen it or tried it but it worked for me didn't have that problem again. Just turn off Eco and auto shut off.