topic Re: Sony AG8 full screen/wide screen in Android TV

Sony AG8 full screen/wide screen

donyderek — Mon, 16 Mar 2020 19:57:18 GMT

Whilst watching standard tv, the tv shows full screen,then some adverts are then shown in wide screen format, the next advert full screen and so on.

The problem is worse watching you tube, with the tv changing from wide to full during the same film, it appears every time the film changes its view the screen changes.

My previous sony handled the same ads and you tube and never changed its screen size. Am I missing something quite obvious here, I have changed a few things in home/settings screen ratios, but nothing seems to work

my tv is a KD 55AG8. thanks for any help guys.

Re: Sony AG8 full screen/wide screen

Pascale_F — Tue, 17 Mar 2020 19:26:17 GMT

Hi donyderek,

Welcome to the community.

I'll see if I can track down an answer. Maybe someone else in the community has an idea in the meantime.

Thanks,

Pascale

Re: Sony AG8 full screen/wide screen

rooobb — Thu, 19 Mar 2020 14:49:18 GMT

It is not easy to understand what you mean (starting with the wording : your tv is a wide screen one, so by definition wide screen is full screen), may be a video could help.

Re: Sony AG8 full screen/wide screen

The_Black_Rose — Wed, 25 Mar 2020 09:33:06 GMT

Hi Donyderek,

That's a bit unusual. I was thinking that this may be related to the broadcast until you mentioned that this happens on Youtube as well.

Which picture settings are you using? If you can share a video showing what happens it'll be great.

Cheers,
The_Black_Rose

Re: Sony AG8 full screen/wide screen

donyderek — Wed, 25 Mar 2020 18:06:00 GMT

My tv is a 2019 AG8. Just 2 weeks old.

The aspect ratio settings are

Display / Screen

Wide mode FULL

Auto wide. OFF

4:3 default. OFF

Auto display area. OFF

Display area. FULL PIXEL.

Have played about with the settings but cannot get the screen to stay full, by that I mean to fill the entire screen with picture media.

A programme is fine, constant picture

When the ads appear then the screen will switch from full screen to wide screen by wide screen I mean with large black bands top and bottom.

You tube vids some are fine others switch constantly between the two formats, usually when a view is changed. Annoying for a top end tv.

Re: Sony AG8 full screen/wide screen

rooobb — Wed, 25 Mar 2020 18:34:51 GMT

It doesn't mean anything that your tv is new or a top of the line. It depends on the content you see

Have a look at the warning in your user manual.

https://helpguide.sony.net/tv/gaep1/v1/en/08-02_07.html

Re: Sony AG8 full screen/wide screen

donyderek — Wed, 25 Mar 2020 19:51:08 GMT

Can do without silly comments just trying to give people full and accurate
facts. It is new, meaning it is a new 2019 model. Thanks for your post

Re: Sony AG8 full screen/wide screen

rooobb — Wed, 25 Mar 2020 19:53:38 GMT

What is silly in your opinion? That also in the manual it says: beware of what your brodcaster is transmitting "before give people full and accurate facts"?

Re: Sony AG8 full screen/wide screen

donyderek — Wed, 25 Mar 2020 20:19:08 GMT

Would you explain please 'beware of what your brodcaster is transmitting .
I consult my EPG select a programme and expect it to be shown on my tv in a
format that is watchable not switching from wide to full format.
I have tried various settings in display/screen settling for wide mode
Full, autowide Off, 4x3 default Off.
This as best as possible but still get adverts shown in changing formats
wide and the next one in full. YouTube will even show the same vid in
changing formats. It appears I have to settle for the current settings and
its problems or set the wide mode to zoom and get a distorted picture. As
one would appreciate not what one would expect from a top end tv. Is the
manual you refer to online.
Again thanks for taking time to reply

Re: Sony AG8 full screen/wide screen

rooobb — Wed, 25 Mar 2020 20:50:36 GMT

@donyderek I didn't mean to upset you. But maybe due to the forum format it is not easy to understand each other...

What I really do not understand (or maybe I do not comprehend) is: if the tv play let's say a show filmed and broadcasted in 16:9 it will show covering all you 16:9 panel (if understood well your full format). Than suddenly the broadcaster stop it and send you a advertising... that is filmed in cinemascope (21:9 or wide mode as you call it): what happens? the broadcaster send it in the same 16:9 format adding a black bar bottom and top! and you will see that, but for the TV NOTHING has changed. The tv doesn't look at the content of what is displayed (ok, something yes in order to upscale it to 4K, but it doesn't apply to this) and display it as it receives by the broadcaster. a 16:9 image showing a 21:9 footage with top and bottom bars.

There are different scenarios in which the autoformat of the tv applies (but it doesn't seem your case). Some brodcasters (often a very small regional one) may still use the old pretty 4:3 CRT like format. In this case you may choose to adapt the signal (that is marked as 4:3) to widen it to 16:9 enlarging the picture received or just let it like is brodcasted and fill with later black bars the void (this is done by the tv). But if the broadcaster also in that case choose to send a 16:9 signal containing a 4:3 footage with later black bars... the tv won't be able to do nothing!!

The same is for any app (here I was talking about th digital or satellite tuner) or and hdmi input: if the footage is in original format than the tv is capable to adapt (for me is wrong in any case but doesn't matter if you like it), but if it is encoded as a full 16:9 video it will be shown as it is. With black bars.

I was able to describe what you see better?

Re: Sony AG8 full screen/wide screen

The_Black_Rose — Fri, 27 Mar 2020 15:35:00 GMT

Hi Donyderek,

Could you try to enable auto wide mode?

Cheers,
The_Black_Rose

Re: Sony AG8 full screen/wide screen

donyderek — Fri, 27 Mar 2020 15:46:40 GMT

Yes I can try that, it is turned off at the moment.
SCREEN
Wide mode is. FULL
auto wide is. ENABLED, ON
4,3 defaults. OFF.

Thanks for that see how it goes.

Re: Sony AG8 full screen/wide screen

The_Black_Rose — Fri, 27 Mar 2020 15:52:51 GMT

Hi Donyderek,

Let me know how it went.

Cheers,
The_Black_Rose

Re: Sony AG8 full screen/wide screen

donyderek — Fri, 27 Mar 2020 21:01:40 GMT

Hello black rose. Afraid no joy, whatever I seem to set in Display
Screen
Makes any no difference.

Star wars is being shown ITV as i write. The TV shows the film with large
black borders. The only way I can get rid of the borders is to switch to
ZOOM, and then suffer tops of heads missing, legs cut short, and some words
have letters missing.

My previous Bravia handled Everything by filling the panel, I am watching
the same channels yet this AG8 crops the panel.
Very poor for a Sony

Freeview programmes soaps documentarys and you tube are ok, they are full
panel. The adverts are shown with black borders. And of course Films.
Thanks for the help, appreciated

Re: Sony AG8 full screen/wide screen

rooobb — Fri, 27 Mar 2020 23:06:40 GMT

I can see you didn't read any of my explanations. You never see a cinema movie without the bars if you don't zoom and stretch it. I am sorry but I won't lose any more time to explain something so simple. Go change your tv with another to see exactly the same thing.

Re: Sony AG8 full screen/wide screen

Joe_Dohn — Tue, 31 Mar 2020 16:07:27 GMT

I believe that almost all movies are made with either horizontal or vertical borders (bars) depending on the director's vision, it's not something specific to your TV, I have the same thing when using my phone, laptop and TV as well, even in the cinema. It's just a fact of the way the content is shot, processed and then presented to you, the same is true for the ads and Youtube videos.

Re: Sony AG8 full screen/wide screen

donyderek — Tue, 31 Mar 2020 16:19:11 GMT

Thanks for that. I am starting to understand that side of things.
What bothered me was, I have unplugged a Bravia KDL 46W905A, which was 7
years old and whatever the format the adverts YouTube freeview programmes
was filmed in, it was delivered to my old tv in a way that filled the
panel. Not one you tube vid, advert, or freeview programme had black
borders.
So I was baffled as to why the latest offering from sony should give me
these black borders on a daily basis. Weird

Re: Sony AG8 full screen/wide screen

The_Black_Rose — Wed, 01 Apr 2020 16:07:29 GMT

HI Donyderek,

I do agree with Joe as I've just watched some videos on Youtube and noticed the black borders appeared and disappeared randomly depending on how each content was filmed.

Cheers,
The_Black_Rose

Re: Sony AG8 full screen/wide screen

Lord_viridis — Wed, 01 Apr 2020 18:08:30 GMT

Display / Screen

Wide mode FULL

Auto wide. OFF

4:3 default. OFF

Auto display area. OFF

Display area. FULL PIXEL."

Change auto display area to on/Auto

Re: Sony AG8 full screen/wide screen

donyderek — Wed, 01 Apr 2020 18:19:29 GMT

Thanks guys. Is it actually how each vid was filmed on my tv it happens
randomly in ONE video. Surely they dont swap and change formats whilst
filming from one outdoor location. My previous Bravia 7 years old and now
sadly passed away never had this issue. Everything youtube,adds freeview
(except very old B/W films) just filled the panel. Very strange. Thanks
again guys for the replies.