https://community.sony.rs/t5/android-tv/missing-alexa-app/m-p/2754056#M43690 <P>Afternoon All,</P><P>&nbsp;</P><P>Hope all well. I've just bought a KD-55XG8796 and am very pleased indeed with it.</P><P>&nbsp;</P><P>I've upgraded to the latest firmware giving Android TV 9 but the Alexa setup app has disappeared to connect the TV to the house's Amazon Echo's.</P><P>&nbsp;</P><P>Can anyone suggest a way to re-instate or find the sync app? I have tried a reboot and a factory reset after the update I should add.</P><P>&nbsp;</P><P>Many thanks for your help, very much appreciated.</P><P>&nbsp;</P><P>Kind Regards</P><P>&nbsp;</P><P>&nbsp;</P><P>Steven</P> Thu, 23 Apr 2020 13:15:49 GMT stevenjmay1976 2020-04-23T13:15:49Z https://community.sony.rs/t5/android-tv/missing-alexa-app/m-p/2754056#M43690 <P>Afternoon All,</P><P>&nbsp;</P><P>Hope all well. I've just bought a KD-55XG8796 and am very pleased indeed with it.</P><P>&nbsp;</P><P>I've upgraded to the latest firmware giving Android TV 9 but the Alexa setup app has disappeared to connect the TV to the house's Amazon Echo's.</P><P>&nbsp;</P><P>Can anyone suggest a way to re-instate or find the sync app? I have tried a reboot and a factory reset after the update I should add.</P><P>&nbsp;</P><P>Many thanks for your help, very much appreciated.</P><P>&nbsp;</P><P>Kind Regards</P><P>&nbsp;</P><P>&nbsp;</P><P>Steven</P> Thu, 23 Apr 2020 13:15:49 GMT https://community.sony.rs/t5/android-tv/missing-alexa-app/m-p/2754056#M43690 stevenjmay1976 2020-04-23T13:15:49Z https://community.sony.rs/t5/android-tv/missing-alexa-app/m-p/2754092#M43696 <P>Maybe you can try a Factory Reset again...</P> Thu, 23 Apr 2020 13:46:55 GMT https://community.sony.rs/t5/android-tv/missing-alexa-app/m-p/2754092#M43696 Marino.Manolo 2020-04-23T13:46:55Z