topic Re: ITV hub probs with brand new tv in Android TV

ITV hub probs with brand new tv

Kellieoldland91 — Wed, 29 Apr 2020 18:58:01 GMT

Just purchased a brand new Sony KD55XG8796BU and has problems with the itv hub not playing past the ads - tried all the suggestions I could find, clearing cache etc to no avail so decided to factory reset. I can now watch all the channels except itv, when I choose that channel on the hub it tells me that it doesn’t recognise my location and I need to enter my postcode - I do this and it says recognised but still won’t work. Any suggestions before I send the thing back and get another brand?

Re: ITV hub probs with brand new tv

Anonymous — Thu, 30 Apr 2020 18:29:58 GMT

Hi there,

It might be best to contact the point of sale if it was a recent purchase.

Best wishes,

Re: ITV hub probs with brand new tv

Bjdr1975 — Thu, 30 Apr 2020 18:45:43 GMT

Gave up using ITV hub on my KD55af9 and use other devices now. Good luck in finding a solution!!!

Re: ITV hub probs with brand new tv

Tonycv51 — Fri, 08 May 2020 09:22:07 GMT

Find initial setup in the Tv menu. Rerun it, skip tv tuning, and accept all sony and youview terms and conditions.

Note this is not a factory reset - only takes a minute. Itv should then play past the ads