Read to learn for Sony guarantee to be safe

Lefteris21ps — Tue, 23 Jun 2020 10:35:30 GMT

Hi guys,i have to write to you to learn from my case about sony tvs

Im from greece but the sony guarantee is the same

Before 8 months i bought a sony af9 55

Before one month when i did the latest update the tv went to bootloop

I did all the sony guarantee says,send it to local service and after one week they send me the tv back,

they replaced the motherboard

The tv was having whithe image burning in the panel

Was losing video picture in movies not sound

White lines like a bad vga chip

I contact again with them,they took it and again after one week again they bring it back again with new motherboard

The tv was with the same and new problems

When i was tryning to change a colour setting the tv was doing nothing

White balance not working

Colour settings was not working

And when i did a fatory reset it bricked

Again,

Contact to them again,they took it

and for a 3rd time they want to replace the same motherboard

The tv is 8 month old,

One month is for the same problem in sony service

And the dont seem and understand that something else causing this

I contact to sony support here in uk finding for a solution but they dont help me either

if it was samsung or lg,

they were replace the tv from the 2nd attemp for repair

so guys this is my history

Be carefull in future

I will inform you about news,

if someone can help will be good

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