topic Sony Bravia KD43XG8196 All4 / Ch5 apps not working in Android TV

Sony Bravia KD43XG8196 All4 / Ch5 apps not working

l1wlqoekfjnfjfrikdfkfvk — Wed, 05 Aug 2020 14:54:03 GMT

I can't get All4 or Ch5 and i suspect ITV hub to work on my TV. You view is enabled and i've cleared the cache but still the apps just hang and don't play the program. Any ideas?

TIA

Re: Sony Bravia KD43XG8196 All4 / Ch5 apps not working

royabrown2 — Wed, 05 Aug 2020 17:18:20 GMT

@l1wlqoekfjnfjfrikdfkfvk

Factory Reset the TV, and then when setting up again, accept all the T&Cs individually, instead of the blanket acceptance.

Re: Sony Bravia KD43XG8196 All4 / Ch5 apps not working

l1wlqoekfjnfjfrikdfkfvk — Wed, 05 Aug 2020 18:36:56 GMT

That hasn’t worked either

Re: Sony Bravia KD43XG8196 All4 / Ch5 apps not working

Tonycv51 — Thu, 06 Aug 2020 08:47:58 GMT

Re running initial setup is usually an easier fix than a factory reset

However that's to cure the issue on all4 and itv hub if the app and adverts work but the Tv show itself doesn't play. You have to accept all sony and youview terms and conditions. You mention My5 not working and that's not linked to youview at all. To check this go to the play store and re download My5 to see if it plays ok

Re: Sony Bravia KD43XG8196 All4 / Ch5 apps not working

l1wlqoekfjnfjfrikdfkfvk — Thu, 06 Aug 2020 11:04:19 GMT

Thanks! That’s worked!!