Sony KD-55XD8599 [3D option missing in the Action menu] - Please help

Sony.Customer — Sun, 15 Nov 2020 15:01:40 GMT

I have Sony KD-55XD8599 (55 inch Sony android TV), in my TV set - 3D options are missing in the Action menu - Please help, how to get 3D option in my TV menu.

Menu > Display > 3D Settings (this option does not appear in the TV menu).

I tried following 2 options to play 3D movies, Sky streaming.

1) Downloaded "Smart Remote" mobile app, by pressing "3D" button within mobile App, the screen message appear on TV screen "Feature Not available".

2) Use my old TV Sony Bravia remote having 3D button, the same message appear on TV screen "Feature Not available".

Re: Sony KD-55XD8599 [3D option missing in the Action menu] - Please help

royabrown2 — Sun, 15 Nov 2020 16:45:39 GMT

@Sony.Customer

Despite this rather peculiar entry in the spec:-

Connectivity

BLUETOOTH PROFILE SUPPORTVersion 4.1 HID (mouse/keyboard connectivity)/HOGP (Low Energy device connectivity)/3DSP(3D GLASSES)/SPP(Serial Port Profile)

this doesn’t seem to be a 3D TV:-

https://kagoo.co.uk/tvs/sony-kd-55xd8599

What made you, or makes you, think it is?

topic Re: Sony KD-55XD8599 [3D option missing in the Action menu] - Please help in Android TV

Sony KD-55XD8599 [3D option missing in the Action menu] - Please help

Re: Sony KD-55XD8599 [3D option missing in the Action menu] - Please help