topic Re: How do I stop recordings showing on the screen when they start in Android TV

How do I stop recordings showing on the screen when they start

Malcolm42 — Fri, 07 Jul 2023 14:11:34 GMT

How do I stop recordings appearing on the screen when the TV starts recording my TV is an xr-55a80j

Re: How do I stop recordings showing on the screen when they start

daveyh64 — Fri, 07 Jul 2023 15:11:53 GMT

Do you mean the notification you see on screen when a recording starts and/ or finishes. The notification should only stay on screen for a few seconds.

Re: How do I stop recordings showing on the screen when they start

Piscie — Tue, 11 Jul 2023 16:22:32 GMT

Hey @Malcolm42, can you share a screenshot of what you're referring to here? It would really help us understand.

Re: How do I stop recordings showing on the screen when they start

Malcolm42 — Sat, 15 Jul 2023 06:57:14 GMT

No it's impossible to change to another channel while it's recording. Regards Malcolm Smalley

Re: How do I stop recordings showing on the screen when they start

Malcolm42 — Sat, 15 Jul 2023 07:04:03 GMT

Maybe I need to explain the TV won't let me change channels while it's recording ie the only channel I can watch is the one being recorded. Regards Malcolm Smalley

Re: How do I stop recordings showing on the screen when they start

royabrown2 — Sat, 15 Jul 2023 07:09:20 GMT

@Malcolm42

You don’t need to change channel.

Just photograph the screen with a mobile or a tablet, or even with a digital camera if you have one, and post the picture here!

Re: How do I stop recordings showing on the screen when they start

Malcolm42 — Sat, 15 Jul 2023 07:08:32 GMT

As regards a screen shot all it will show is the program being recorded. Regards Malcolm Smalley

Re: How do I stop recordings showing on the screen when they start

royabrown2 — Sat, 15 Jul 2023 07:37:44 GMT

@Malcolm42

Ah, I see, finally, I think.

You have a TV with two digital tuners, according to the model number you quoted:-

https://www.sony.co.uk/electronics/support/televisions-projectors-oled-tvs-android-/xr-55a80j/specifications

NUMBER OF TUNERS (TERRESTRIAL/CABLE)
2(Digital)/1(Analog)

(I presume you are recording terrestrial, though satellite has two tuners as well)

But it is behaving as if it had only one tuner, which would of course have to show the programme being recorded; but with two tuners, you should be able to switch to the other one, and watch something on that while the recording is going on.

Is that the issue here?

Can you double-check the model number of the TV?

There’s no manual for this TV, apparently. Though there are all sorts of resources about recording, from Sony and others.

Re: How do I stop recordings showing on the screen when they start

daveyh64 — Sat, 15 Jul 2023 07:40:18 GMT

Thats a slightly different question than the one you originally posted.

The general rule is that if your TV has only one tuner you cannot record one programme and watch another

programme on a different channel.

I have a XR42A90K which will let you change channel while recording another so I am surprised that another model in the XR series cannot. Check the TVs specifications, click on the link below and then click on Specifications.

https://www.sony.co.uk/electronics/support/televisions-projectors-oled-tvs-android-/xr-55a80j/downloads

The suffix J in your models number would mean it is a 2021 model and perhaps they only have one tuner

for FreeView terrestrial TV. It may be possible to record one channel and watch another if they are broadcast

on the same multiplex. For example record or watch something on BBC1 whilst recording or watching something on another HD channel, Channel 4 for example.

Terrestrial transmitters broadcast all channels via 5 multiplexes, each multiplex carrying several TV and radio channels. All HD channels are broadcast through one multiplex, that is why I chose that as an example.

You would need to check your transmitters information to see what other channels are broadcast over

other multiplexes.

If it is important to you to record programmes whilst watching other channels you may consider buying a PVR

which can allow you to record up to 3 or 4 channels while watching another. Typically they have 2 or 3 tuners.

Look for Humax, Panasonic or Manhattan.

Re: How do I stop recordings showing on the screen when they start

royabrown2 — Sat, 15 Jul 2023 08:07:42 GMT

@daveyh64

See my posting just above yours, which quotes the desired information.

My two working hypotheses at the moment are that either @Malcolm42 has the model number wrong, or the second tuner has failed.

I can’t find anything on the web that describes this problem occurring for anyone else (not to say that there isn’t, just that I can’t find it), except for one posting that says the second channel can’t be an encrypted one. Which would imply that @Malcolm42 could switch to channel 1 (SD), or any other SD channel but not to 101 (HD).

But I would be surprised if this restriction actually exists; can you watch one HD channel while recording another one on your XR42A90K?

I also can’t find anything about the multiplex trick; I know this can be used on YouView boxes, but I don’t see it mentioned anywhere for Sony TVs. Worth a try, though, especially for single-tuner owners.

If that model number is correct, though, then I think @Malcolm42 needs to be talking to Sony support next.

Re: How do I stop recordings showing on the screen when they start

daveyh64 — Sat, 15 Jul 2023 08:06:12 GMT

Yeah as it has two Digital terrestrial tuners then it would suggest one of the tuners has failed.

I wonder if doing a Factory Reset on the TV might kick it back into life, worth a try at least.

Hope he confirms or clarifies the model number.

Re: How do I stop recordings showing on the screen when they start

Malcolm42 — Sat, 15 Jul 2023 08:06:24 GMT

I actually think my TV is faulty as well, surely a company like Sony couldn't produce a TV that behaves like this,I have checked my model number and it's definitely right ie xr-55a80j. Regards Malcolm Smalley

Re: How do I stop recordings showing on the screen when they start

Malcolm42 — Sat, 15 Jul 2023 08:09:13 GMT

Hopefully Sony can help. Regards Malcolm Smalley

Re: How do I stop recordings showing on the screen when they start

royabrown2 — Sat, 15 Jul 2023 08:12:24 GMT

@Malcolm42

Try @daveyh64‘s suggestion of a Factory Reset before going any further, then. This is the first thing that Sony will ask you to do anyway.

Re: How do I stop recordings showing on the screen when they start

Malcolm42 — Sat, 15 Jul 2023 22:21:08 GMT

Last week I fully reset the TV but it's made no difference to the recording problem. Regards Malcolm Smalley

Re: How do I stop recordings showing on the screen when they start

daveyh64 — Sun, 16 Jul 2023 07:52:12 GMT

So you have already done a full Factory Reset, could have told us that from the start,

would have saved us from suggesting things you have already done.

Are there any other things you have done to address the issue.

Tell us about the TV, did you buy it new, when did you buy it and where from.

Do you know if it is still under warranty. Some retailers offer multi year warranties.

Did you register it with Sony, did Sony offer you a 5 year warranty.

Did you notice this problem when you first bought the TV or is this something that has happened recently.

If you think you have tried all you can to rectify the issue then you may need to request a repair as it is looking like one of the tuners has failed.

Have you tried the TVs own Self Diagnostics.

Click the Settings button on your remote control.

From the pop up menu scroll left and click on Settings.

Scroll to the bottom and click on Help & Feedback.

Now click on Help.

Click on Status & Diagnostics.

Click on Signal Diagnostics.

If you are only watching one channel and not recording another the diagnostics will check the signal

by default on Tuner A. (you have to scroll right down to the bottom of the list to see which tuner is activated.)

If you find that the TV is using Tuner B, then we can suppose Tuner A is not functioning.

This next procedure probably will not work for you as you cannot switch channels whilst recording

but this is what I would do to test both tuners.

Set up a recording within the TV guide. For example Channel 4 HD. Choose something that is due to start soon.

Now select another channel to view, this must be a channel broadcast on a different multiplex (mux).

For example something on the Dave channel.

Whilst viewing the programme on Dave go to the Signal Diagnostics it should show that signal is on

Tuner A.

Exit the diagnostics and with the recording in progress switch the TV over to Channel 4HD

Go back to Signal Diagnostics scroll to the bottom and should confirm that Tuner B is being used.

As I say though this will not work for you as you are unable to switch channels whilst recording.

Also try the Self Diagnostics to see if it gives your TV a clean bill of health, not sure if this test the tuners though.

Perhaps royabrown2. has more information on how you could perhaps check if both tuners are working or not.

Re: How do I stop recordings showing on the screen when they start

royabrown2 — Sun, 16 Jul 2023 08:33:41 GMT

@daveyh64 @Malcolm42

Alas not, my pre-2020 single-tuner Sony Android TV is becoming less and less relevant to issues with more current models, and the freebie van from Sony doesn’t seem to get up the hill to where I live 😛

So all my experience with twin tuners is actually garnered from my YouView boxes; some of it is relevant and some not. e.g. I envy your Sony TV being able to tell you which of its twin tuners is in use for what, something YouView boxes don’t reveal 😢

Re: How do I stop recordings showing on the screen when they start

HannahEd01 — Wed, 19 Jul 2023 15:22:07 GMT

Hi Malcolm42, your TV supports recording a channel while watching another, but, models with 2 tuners allow you to record an encrypted (Pay) channel and watch any free channel while recording. However, if you are recording a free channel, you cannot watch an encrypted (Pay) channel at the same time. Maybe that's what's happening?

We need more info here.

What are you recording? Digital?

What are you trying to watch? Other free digital channels? Apps? YouView? Freesat?

What's your setup?

topic Re: How do I stop recordings showing on the screen when they start in Android TV

How do I stop recordings showing on the screen when they start

Re: How do I stop recordings showing on the screen when they start

Re: How do I stop recordings showing on the screen when they start

Re: How do I stop recordings showing on the screen when they start

Re: How do I stop recordings showing on the screen when they start

Re: How do I stop recordings showing on the screen when they start

Re: How do I stop recordings showing on the screen when they start

Re: How do I stop recordings showing on the screen when they start

NUMBER OF TUNERS (TERRESTRIAL/CABLE)

Re: How do I stop recordings showing on the screen when they start

Re: How do I stop recordings showing on the screen when they start

Re: How do I stop recordings showing on the screen when they start

Re: How do I stop recordings showing on the screen when they start

Re: How do I stop recordings showing on the screen when they start

Re: How do I stop recordings showing on the screen when they start

Re: How do I stop recordings showing on the screen when they start

Re: How do I stop recordings showing on the screen when they start

Re: How do I stop recordings showing on the screen when they start

Re: How do I stop recordings showing on the screen when they start