topic Re: After Move or jerk mobile will switch off in C Series

After Move or jerk mobile will switch off

a- — Thu, 15 Feb 2018 06:30:06 GMT

If I Move or jerk the my sony C4 dual device. then it will be switch off. This Problem was from last 1 month.What Can I DO For this? Please Give Solution.

Re: After Move or jerk mobile will switch off

ChloeS — Fri, 16 Feb 2018 00:20:43 GMT

Hi @a-

Sorry to hear about this

If you remove the SIM card from your device do you experience the same issue?

Let me know

Re: After Move or jerk mobile will switch off

a- — Fri, 16 Feb 2018 04:28:48 GMT

Yes Sir, I am Experiance same issue after removed sim card and also with sim card. If I press at back side near the camere then mobile will be ON. After remove my Finger from this area then again mobile will OFF

So Please Tell me solution about this problem.

With Best Regards,

Ajay

Re: After Move or jerk mobile will switch off

ChloeS — Mon, 19 Feb 2018 22:59:48 GMT

Hi @a-

Thanks for clarifying that

With what you have explained, you will need to get in contact with your Local support. This sounds like a hardware issue and will need to be assessed and repaired.

Good luck

Re: After Move or jerk mobile will switch off

a- — Tue, 20 Feb 2018 04:09:36 GMT

Dear Sir/Madam,

On Last week I was given mobile to Local Sony Mobile Service Centre.They told me that the there was some circuit body problem.After changing this body they are not responsible if mobile damage.And it is so costly,it's cost is nearby 9000 thousand rupees.