topic Phone turns off by itself in E Series

Phone turns off by itself

Gatuno1 — Sun, 29 Apr 2018 05:33:45 GMT

Translation via Google Translate:

Hello, my phone goes off without warning and I have to turn it on several times a day, how can I solve this problem?

~~Hola, mi teléfono se apaga sin previo aviso y tengo que encenderlo varias veces al día, como puedo solucionar este problema?~~

Re: Phone turns off by itself

Qatrium — Sun, 29 Apr 2018 05:51:46 GMT

@Gatuno1

I used Google Translate to find the meaning of your message. Kindly post your future questions/feedbacks in English so we can assist you, this is an English based forum.

Did you drop your phone or expose it to water recently?

If not, start troubleshooting by restarting your phone into safe mode, this will disable all installed 3rd party apps. If the problem is resolved then one of your installed apps is causing this issue and you have to figure out which one. Start by uninstalling those apps you installed recently.

Re: Phone turns off by itself

Jonas — Fri, 04 May 2018 12:17:41 GMT

Hi @Gatuno1, sorry to hear about this.

In addition to the excellent troubleshooting that @Quester recommended, you can try removing both the SIM and/or SD card(s) from the device as a defect/faulty SD or SIM card can cause the device to restart.

Let us know how it goes!

topic ﻿Phone turns off by itself in E Series

﻿Phone turns off by itself

Re: ﻿Phone turns off by itself

Re: ﻿Phone turns off by itself

topic Phone turns off by itself in E Series

Phone turns off by itself

Re: Phone turns off by itself

Re: Phone turns off by itself