topic Re: Hardlock in M Series

Hardlock

mrwildcat — Sun, 21 Feb 2016 03:34:09 GMT

Hi, I bought a Xperia M4 in Chile (I'm from Argentina) and i realized that i can't use it in my country. The mobile asked for a sim code so i called to my service provider and they gave me wrong codes, so i have a hardlock.

SIM 1
[o] Network 0
[x] Network subset 0
[x] Service provider 0
[x] Corporate 0
[x] SIM 0

What can i do? I'm very frustrated. Will it become a brick? Please help

Re: Hardlock

Uliwooly — Sun, 21 Feb 2016 03:45:45 GMT

@mrwildcat

I'm sorry to hear that but your network can't provide those codes, it has to be the Chilean's network, you will have to contact your Local support and ask them if they can reset the counter.

Re: Hardlock

mrwildcat — Sun, 21 Feb 2016 03:51:15 GMT

But if the Chilean network provides me those codes can unlock it? Do i need to reset te counter first?

Re: Hardlock

Uliwooly — Sun, 21 Feb 2016 04:00:03 GMT

@mrwildcat

You have to reset the counter first

Re: Hardlock

Tiberian — Wed, 23 May 2018 20:05:31 GMT

I how can he reset the counter does anyone know