topic Flash blinding the picture in M Series

Flash blinding the picture

Mystalite — Tue, 05 Sep 2017 18:15:48 GMT

Hi everyone,

It seems that I have a problem with my flash on my M4. It completely blinds my pictures making them look white. Moreover, if I want to activate my torch light, the flash doesn't work unless I press with my finger on the back of the phone on a delimited area. So I think it must be a faulty connection (and I guess this must be a hardware problem then...).

But I'm not sure about the former problem's origin and I hope you can help me figure it out.
Thank you in advance for your support and feedback.

Re: Flash blinding the picture

Uliwooly — Tue, 05 Sep 2017 23:24:10 GMT

@Mystalite

Does your phone has a protective case, film, glass?

Re: Flash blinding the picture

Mystalite — Wed, 06 Sep 2017 08:26:11 GMT

Yes I use a case, almost at all times.

Re: Flash blinding the picture

gofaadil — Thu, 14 Sep 2017 18:03:38 GMT

check whether your phone case covers the camera flash and may reflect that to the camera. Check removing it and capture a photo meanwhile while you are holding your finger will sometimes cover the flash which leads your photo to be whitish

Re: Flash blinding the picture

Mystalite — Thu, 14 Sep 2017 18:12:59 GMT

I of course already tried these options. And no matter how I do it, the flash is all over the picture every time... So I think I'm just going to send back my phone for repair, because it must be hardware.