https://community.sony.rs/t5/m-series/volume-key-cuz-crash/m-p/3605268#M20432 <P>Have a m5 single simcard&nbsp;</P><P>Received brand new&nbsp;</P><P>April 2016.</P><P>No new apps or settings done recently.past three days, system ui stop if press volume key. Please assist?&nbsp;</P> Thu, 22 Mar 2018 08:04:42 GMT SonyM5jhb 2018-03-22T08:04:42Z https://community.sony.rs/t5/m-series/volume-key-cuz-crash/m-p/3605268#M20432 <P>Have a m5 single simcard&nbsp;</P><P>Received brand new&nbsp;</P><P>April 2016.</P><P>No new apps or settings done recently.past three days, system ui stop if press volume key. Please assist?&nbsp;</P> Thu, 22 Mar 2018 08:04:42 GMT https://community.sony.rs/t5/m-series/volume-key-cuz-crash/m-p/3605268#M20432 SonyM5jhb 2018-03-22T08:04:42Z https://community.sony.rs/t5/m-series/volume-key-cuz-crash/m-p/3605269#M20433 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1136372">@SonyM5jhb</A>, welcome to our forum and I'm sorry to hear about this. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.rs/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /><BR /><BR />Is it the same if you lower the volume or does it only occur&nbsp;when raising the volume in your device?<BR /><BR />If you go to Settings &gt; Apps &gt; cogwheel &gt; Overlay on other apps &gt; 3 dots &gt; Show system &gt; System UI, is this turned on or off? If it's turned off, enable it and see if you there has been any change!<BR /><BR />Let me know how it goes! <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.rs/html/images/smilies/011.png" alt="Slightly_smiling_Face" title="Slightly_smiling_Face" /></P> Thu, 22 Mar 2018 11:14:25 GMT https://community.sony.rs/t5/m-series/volume-key-cuz-crash/m-p/3605269#M20433 Jonas 2018-03-22T11:14:25Z