topic Very low sound from speaker in M Series

Very low sound from speaker

madhav0078 — Tue, 27 Jan 2015 10:30:15 GMT

Dear people,

I am facing a serious problem with Sony Xperia M2 with volume. The volume is very low from speaker. Kindly suggest any solution pl

Re: Very low sound from speaker

Thommo — Tue, 27 Jan 2015 10:50:15 GMT

Have you checked the volume levels in Settings then Sound then Volumes?

Re: Very low sound from speaker

Jake-SonyXperia — Wed, 28 Jan 2015 00:37:10 GMT

Hi madhav0078,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

You can also try booting the device in to Safemode, this will let you know if the issue is third party related or not. Use the link below to get the handset in to Safemode.

Safemode instructions

let us know how this goes.

Re: Very low sound from speaker

04campbellk — Mon, 12 Oct 2015 20:05:28 GMT

I am experiencing a very similar issue. It may be down to the fact that months ago the phone got wet because since then my phone's speaker has been a bit crackly but then earlier on today, I was on a call on loud speaker and all if a sudden it drops to me barely being able to hear it. Whether I have blown the speaker with my loud music or it is something else, I don't know. Any help??

Re: Very low sound from speaker

sunsky — Thu, 15 Oct 2015 12:30:00 GMT

Very bad handet it contains a dozen of issues like battery getting hot, less volume, Battery backup decrease, etc

Re: Very low sound from speaker

Simplyme1 — Sat, 24 Oct 2015 08:01:58 GMT

Same problem here on M2 Aqua, after Lolipop update, the sound is much lower, I think is 30% lower on whatever I use, ringtone, apps, videos, music, games.

I find it difficult to hear the phone in my pocket when someone call me or even when I receive an SMS.

I've tried everything that came up in my mind and from Google searching, nothing has solved this issue.

I hope that Sony will correct this issue in a near future update.

Re: Very low sound from speaker

iridia — Sun, 25 Oct 2015 08:42:20 GMT

I bought my xperia m2 dual just 2 months ago. Everything was perfect in my opinion,and i don't even complain about camera quality.

But I'm facing the same issue as above now. And it's very disturbing.
At first,the speaker sound was good,loud and clear.
But now i barely hear notification and ringtones eventhough the volume is on max. I even can't use it as an alarm anymore as the sound was too low.
I don't know if this is caused by upgrading to lollipop, but i've tried every suggestion on google or on this forum with no result.

My last try will be tobring my xperia m2 dual to a service support,but i'm not eager to do so as they took months to fix it with unqestionable result.

Could you help me Sony?

Xperia M2 (5.1.1) voice record low quality

trebor1 — Sun, 25 Oct 2015 12:34:52 GMT

Voice quality is terrible and undertone on Notes, Video camera and Answeirng, boght with the phone, therefore default applications. Any similar experience? Mic test is OK more or less. No problem on normal phone conversation.

Re: Very low sound from speaker

Kris77PL — Sun, 25 Oct 2015 12:43:14 GMT

Hi guys, I came here with another problem but spotted this topic and guess what: 😄 I had same problem with low sound level and I have found my own solution which does not need you to interfere with phone software or hardware... Enjoy 😉

https://www.youtube.com/watch?v=aUvZYYdW-so

Re: Xperia M2 (5.1.1) voice record low quality

shoveit — Sun, 25 Oct 2015 15:16:55 GMT

I have the same problem. When I record and check my voice is really quiet, no matter what I'm using (Notes, Messenger, Viber) On the other side I have no problems with the mic volume during calls.

Re: Very low sound from speaker

iridia — Sun, 25 Oct 2015 22:54:26 GMT

Hi Kris77PL
I saw you video, do i need to peel thin layer on the bottom of my phone?
But my xperia doesn't have it. My phone is a white xperia M2 D2302.

Do you have any suggestion?

Re: Very low sound from speaker

Kris77PL — Mon, 26 Oct 2015 16:52:39 GMT

Hi Iridia, there is double layer, first one is kind of plastic stuff and then tiny net, basically you need to uncover your speaker. But you must be aware that phone speaker will be ecsposed to dust and other dirt. However I did that to my phone when I uploaded video and speaker is still OK since then.

Re: Very low sound from speaker

george75m — Mon, 26 Oct 2015 19:48:29 GMT

Low volume is caused by update to Lollipop...

Re: Very low sound from speaker

Kris77PL — Tue, 27 Oct 2015 07:51:48 GMT

Nope, that was done before Lollipop release date.

Re: Very low sound from speaker

Simplyme1 — Tue, 27 Oct 2015 11:41:24 GMT

Strange, because mine is ringing lower right after Lollipop update. It was the first thing that I've noticed. Another problem was heavy battery drain and heavy heating on the phone, for five-six of days in a row. I presumed that an application made that, with huge data trafic. Now, the battery seems to be ok.

Anyway, I hope that Sony will do something about the lower sound.

Low sound

Elyos — Tue, 27 Oct 2015 13:57:19 GMT

Hello.I've my M2 dual about for an year it had not the highest sound mobile but it seemed normal.But latest update 5.1.1 I noticed that the sound is much more lower than it was previously and whats wrong?Also I have question, phone has speaker cover and it's partly damaged and it affects on sound?

Re: Low sound

Simplyme1 — Wed, 28 Oct 2015 10:32:44 GMT

@Elyos

It has nothing to do with that layer from speaker cover. If it is partialy damaged or you have a gap there, it should ring a little bit louder. Did you had speaker cover damaged before the Lollipo update?

Re: Very low sound from speaker

Elyos — Sun, 01 Nov 2015 07:26:16 GMT

Yes.But after update sound lowered

Re: Very low sound from speaker

dulle — Sun, 01 Nov 2015 14:04:31 GMT

Also after update to 5.1.1, sound is lower in speaker when I am talking with somebody.

I rollback to 4.4.4 and now sound, camera and gps is good.

Sony, please do not embarrass yourself with this lollipop update.

Re: Very low sound from speaker

Simplyme1 — Mon, 02 Nov 2015 16:37:30 GMT

So, the update is the main reason for lower sound. We should start sending emails to Sony and request to solve this issue.