topic Re: vertical lines on screen in M Series

vertical lines on screen

Sfiso — Fri, 29 May 2015 04:19:28 GMT

I've had the phone for two weeks now but it suddenly started having vertical lines on the screen, it's been on and off but now seems to be permanent. Please assist

Re: vertical lines on screen

Uliwooly — Fri, 29 May 2015 04:24:41 GMT

@Sfiso

Could you post a screenshot?

screenshot = press and hold power & volume down for 1-2 seconds.

Either post the screenshot here or upload it to box or dropbox

Re: vertical lines on screen

Phy — Fri, 29 May 2015 04:24:46 GMT

Do you see those lines with a particular app?

Boot on safe mode and see if you see those vertical lines

Re: vertical lines on screen

Phy — Fri, 29 May 2015 04:25:26 GMT

How to boot on safe mode.
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Re: vertical lines on screen

Phy — Fri, 29 May 2015 04:25:59 GMT

Are those vertical lines visible while outdoors (direct sunlight) ?

Re: vertical lines on screen

Sfiso — Fri, 29 May 2015 04:58:32 GMT

Booted in safe mode but they don't seem to be going away.

Re: vertical lines on screen

Sfiso — Fri, 29 May 2015 04:59:29 GMT

Even when indoors had them at night

Re: vertical lines on screen

Uliwooly — Fri, 29 May 2015 05:00:57 GMT

@Sfiso

Could you post a screenshot?

Re: vertical lines on screen

Jake-SonyXperia — Fri, 29 May 2015 05:49:41 GMT

Hi Sfiso,

Welcome to the community,

This may be a Developer options function, although I do not think it would action in Safemode, I still suggest checking.

Menu > settings > Developer Options > Turn everything off.

If that does not help, then you may be looking at a hardware or software issue.

Let us know how you get on.

Re: vertical lines on screen

Shyami — Thu, 17 Nov 2016 14:18:52 GMT

My Sony Xperia M4 Aqua dual has the same problem since this morning. No idea what happened, but I get vertical lines. The phone was bought in India in February and am currently in Italy. I do have a global warranty. Can anyone guide me where I can get this sorted please? Thanks

Re: vertical lines on screen

Jushua — Sat, 12 Aug 2017 03:03:50 GMT

I am experiencing the same issue with my sony xa ultra. What could have caused this problem and how to fix this.

Re: vertical lines on screen

Ffs1 — Fri, 18 Aug 2017 08:16:11 GMT

I also have this problem with my phone it started last night after I went out for a run. The lines come and go, is there some fault with the graphics on these phones?

Re: vertical lines on screen

AMRO-X — Tue, 19 Sep 2017 23:31:44 GMT

I have the same problem,

When i open my phone everything is ok ,but after 10 seconds white vertical lines appears

Re: vertical lines on screen

moorhunhe — Tue, 06 Feb 2018 13:04:55 GMT

I have the same problem.

Taking a screenshot is not possible. When you scroll, the lines stay where they are.

I turn my phone on and off numerous times, and then it seems gone.

Very visible on very light and very dark background.

This was too expensive to be failing after 6 months of purchase! Hasn't happened in a while, and now twice today.

I have the xperia x compact.