topic Xperia Arc does'nt connect to pc in Other/General

Xperia Arc does'nt connect to pc

Fri, 18 May 2012 14:11:37 GMT

Hello,

I have a problem connecting my Xperia Arc to any pc or laptop. Other than the charging icon, there is no sign that my phone is connected.

PC Companion can't detect it, no drive shows in Explorer, no messages on the phone's screen, nor in its taskbar.

In the past, when i connected the phone to a pc, menu's appeared on the phone's screen to select a connection-mode. None of that happens now.

Since i would like to back up the phone's content and check for updates it would be great if somebody could offer a solution to my problem or tell me what i'm doiing wrong here.

Thank you,

Ron

Re: Xperia Arc does'nt connect to pc

Nabeel — Fri, 18 May 2012 21:57:03 GMT

I am just trying to help , i don't have exact solution but see if the following suggestions work somehow

Three cannot help me with connecting my Xperia S to PC Companion

PC Companion don't find my Xperia S on Win7 64bit

PC Companion 2.10.027 doesn't install

Unable to update my Arc S to ICS either thru PCC or SEUS

Read the above threads as they contain quite a number of suggestions that usely work

Also remember to update JAVA

http://www.java.com/winoffline_installer

If you just want to transfer data from meory card then connect your phone is MSC mode ( settings > Sony Ericsson > Connectivity > USB connection mode > MSC

If you want to check for updates then remove your SD card from mobile and connect your mobile

Also for updating , use this

http://www.sonymobile.com/global-en/tools/update-service/

Re: Xperia Arc does'nt connect to pc

Sat, 19 May 2012 09:00:37 GMT

There is simple solution. I faced similar situation some times ago. I presume that your Xperia Arc was getting connected to your pc earlier and now you don't. Follow these instructions. Remember keep your Xperia connected to pc through USB port.

1. Click > Devices & Printers on Windows Task Bar,

2. You will notice an icon Xperia Arc on the screen. Right click and you will notice the menus 'Troubleshoot'.

3. Click > 'Troubleshoot'

4. Windows will search for device connectivity problem and a window will appear for 'Re-installing USB Driver"

5. Click > 'Yes' to re-install USB drivers and you will notice the USB drivers being re-installed and successful completion of the same.

6. Now you will notice that your Xperia Arc is detetected by Sony PC Companion.

7. Now you will be able to use Sony PCC as you wish.

I hope my experience willl be of some use to you and your problem is sorted out. I wish you good luck.

Regards,

Re: Xperia Arc does'nt connect to pc

Sat, 09 Jun 2012 14:29:30 GMT

I have had the same problem for months. SE can't fix it so do what I did - buy an iPhone 4S. So much better and far more reliable