topic Re: Error when updating to fw .73 in Other/General

Error when updating to fw .73

Sun, 08 Apr 2012 18:14:04 GMT

Hi guys!

I'm a Norwegian XS user and have just received the update for firmware .73.

When Im starting updating, I get a error:

"Error installing

Can not install or start the components for updating the phone software"

/ Norwegian:

"Feil under installering

Kan ikke installere eller starte komponenter for oppdatering av telefonprogramvare."

I press close and it says that updating failed.

Whats wrong?! Debugging on phone is activated and internal storage is connected.

Please help! I really want to update my phone now!

Thanks!

Nessa — Sun, 08 Apr 2012 18:44:00 GMT

Please try these steps to resolve the situation:

1. Close PC Companion.

2. Install java from http://www.java.com/

3. Start PC Companion again and try to do the SW Update of the phone.

Uliwooly — Sun, 08 Apr 2012 18:59:13 GMT

you can use SUS

Update Service (SUS)

Sun, 08 Apr 2012 21:08:12 GMT

Thanks for answers.

Tried installing Java and then start PC Companion and software update, but same error.

So I installed SUS and finally able to update to latest firmware without any problems!

Thanks to both.

Uliwooly — Sun, 08 Apr 2012 21:30:19 GMT

Anytime

Nessa — Sun, 08 Apr 2012 21:35:57 GMT

I'm happy to know that you could finally update it.