topic Re: Purple lines on the display in Other/General

Purple lines on the display

Niklas1 — Thu, 10 Oct 2013 15:54:05 GMT

Hey Folks,

A few minuets ago I was tiping on my Xperia J, when the display gets a bit darker and purple lines show up. I restarted the phone, but the lines are still there.

The Linesstrenght and position change with diffrent using (Facebook, Photos or mainscreen)

what can I do to clear the lines?

Thanks

Niklas

Re: Purple lines on the display

Uliwooly — Thu, 10 Oct 2013 15:57:20 GMT

Repair your phone with

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Purple lines on the display

Niklas1 — Thu, 10 Oct 2013 16:42:56 GMT

Thank you for the solution, but my problem is still there

Re: Purple lines on the display

Uliwooly — Thu, 10 Oct 2013 19:20:51 GMT

Take your phone to a Sony repair center, could you take a screenshot and post it here?

Re: Purple lines on the display

Niklas1 — Thu, 10 Oct 2013 20:50:40 GMT

Yes I´ll bring it to a repair station. it might be a hardware problem

thank you

Re: Purple lines on the display

Mody_INV — Fri, 11 Oct 2013 04:32:42 GMT

A simple idea to reveal the sorce of the problem: simply take a screen-shot (Power + Vol.-) then upload it to your computer if the screen-shot on your computer still has these purple lines then it is a software issues & if the screen-shot is clear then you can say that you lost your phone screen.