https://community.sony.rs/t5/other-general/sony-xperia-problem/m-p/3159431#M49445 They won't refuse if you're under warranty. And Don't forget to carry the receipt in case they ask for it. Mon, 02 Dec 2013 03:01:57 GMT him 2013-12-02T03:01:57Z https://community.sony.rs/t5/other-general/sony-xperia-problem/m-p/3159423#M49437 i bought sp in sept this year... from then i am facing serious problems like touch does not work or else it automatically start working without even.me touching the phone.. the walkman app crashes down if i open some other app... the keyboard does not pop up even touching several times and what got worst is i got an electric shock when i attached it to my lappi please help me.asap.i am very frustrated right now Mon, 02 Dec 2013 01:56:04 GMT https://community.sony.rs/t5/other-general/sony-xperia-problem/m-p/3159423#M49437 Divya 2013-12-02T01:56:04Z https://community.sony.rs/t5/other-general/sony-xperia-problem/m-p/3159424#M49438 <P>Take your phone to a Sony repair cetner ASAP&nbsp;</P> Mon, 02 Dec 2013 02:05:45 GMT https://community.sony.rs/t5/other-general/sony-xperia-problem/m-p/3159424#M49438 Uliwooly 2013-12-02T02:05:45Z https://community.sony.rs/t5/other-general/sony-xperia-problem/m-p/3159425#M49439 okay thanks and one more problem the aluminium coating is com out on its own its just been 2 months and its all tyrning black.please suggest what can be done my phone's colour is white.... and yes thanks for.your quick reply Mon, 02 Dec 2013 02:08:53 GMT https://community.sony.rs/t5/other-general/sony-xperia-problem/m-p/3159425#M49439 Divya 2013-12-02T02:08:53Z https://community.sony.rs/t5/other-general/sony-xperia-problem/m-p/3159426#M49440 * coating is coming out..... * its all turning Mon, 02 Dec 2013 02:09:54 GMT https://community.sony.rs/t5/other-general/sony-xperia-problem/m-p/3159426#M49440 Divya 2013-12-02T02:09:54Z https://community.sony.rs/t5/other-general/sony-xperia-problem/m-p/3159427#M49441 <P>I don't have this phone, but my suggestion will be to get a protective case or protective film that will cover the housing&nbsp;</P> Mon, 02 Dec 2013 02:10:55 GMT https://community.sony.rs/t5/other-general/sony-xperia-problem/m-p/3159427#M49441 Uliwooly 2013-12-02T02:10:55Z https://community.sony.rs/t5/other-general/sony-xperia-problem/m-p/3159428#M49442 its a serious manufacturing issue as many users r facing this... that coating started to.come.out after a week i.bought the phone... Mon, 02 Dec 2013 02:20:23 GMT https://community.sony.rs/t5/other-general/sony-xperia-problem/m-p/3159428#M49442 Divya 2013-12-02T02:20:23Z https://community.sony.rs/t5/other-general/sony-xperia-problem/m-p/3159429#M49443 I've a white sp as well but the aluminium frame is still intact. I suggest you to replace your phone. Mon, 02 Dec 2013 02:52:26 GMT https://community.sony.rs/t5/other-general/sony-xperia-problem/m-p/3159429#M49443 him 2013-12-02T02:52:26Z https://community.sony.rs/t5/other-general/sony-xperia-problem/m-p/3159430#M49444 okay i will visit the service center.and.hope they replace my phone... what if they refused to replace the phone? do i have to esscalate.it to some higher authority??? Mon, 02 Dec 2013 02:57:01 GMT https://community.sony.rs/t5/other-general/sony-xperia-problem/m-p/3159430#M49444 Divya 2013-12-02T02:57:01Z https://community.sony.rs/t5/other-general/sony-xperia-problem/m-p/3159431#M49445 They won't refuse if you're under warranty. And Don't forget to carry the receipt in case they ask for it. Mon, 02 Dec 2013 03:01:57 GMT https://community.sony.rs/t5/other-general/sony-xperia-problem/m-p/3159431#M49445 him 2013-12-02T03:01:57Z https://community.sony.rs/t5/other-general/sony-xperia-problem/m-p/3159432#M49446 okay thanks a ton.... <SPAN class="lia-unicode-emoji" title=":slightly_smiling_face:"><span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></SPAN> Mon, 02 Dec 2013 03:03:45 GMT https://community.sony.rs/t5/other-general/sony-xperia-problem/m-p/3159432#M49446 Divya 2013-12-02T03:03:45Z https://community.sony.rs/t5/other-general/sony-xperia-problem/m-p/3159433#M49447 Anytime. Mon, 02 Dec 2013 03:06:56 GMT https://community.sony.rs/t5/other-general/sony-xperia-problem/m-p/3159433#M49447 him 2013-12-02T03:06:56Z