topic Re: Installation Error: unable to install or start phone software update components in Other/General https://community.sony.rs/t5/other-general/installation-error-unable-to-install-or-start-phone-software/m-p/2867738#M9209 <HTML><HEAD></HEAD><BODY><P>try </P><P></P><P style="background-color: #ffffff; font-size: 12px; color: #666666; font-family: 'Lucida Grande', Arial, Helvetica, sans-serif;">Update Service (SEUS)</P><P></P><P style="background-color: #ffffff; font-size: 12px; color: #666666; font-family: 'Lucida Grande', Arial, Helvetica, sans-serif;"><A class="jive-link-external-small" href="http://dl-www.sonyericsson.com/cws/download/1/110/61/1317636927/Update_Service_Setup-2.11.10.7.exe" style="color: #666666;" rel="nofollow noopener noreferrer">http://dl-www.sonyericsson.com/cws/download/1/110/61/1317636927/Update_Service_Setup-2.11.10.7.exe</A></P></BODY></HTML> Tue, 06 Dec 2011 21:41:49 GMT uliwooly-wooly 2011-12-06T21:41:49Z Installation Error: unable to install or start phone software update components https://community.sony.rs/t5/other-general/installation-error-unable-to-install-or-start-phone-software/m-p/2867737#M9208 <HTML><HEAD></HEAD><BODY><P>I received notification that a system update is available for 4.0.2.A.0.42 and that this update can only be done with PC Companion. I followed every instruction but I had to abort the process when PC Companion prompted me to discontinue due to low battery conditions. I charged my battery. I connected phone and continued process. In step two - prepare - I get the error message: Installation Error: unable to install or start phone software update components. I tried several times but I still get the same error. I restarted my computer and my phone numerous times and still the same error is popping up. Can anyone help me and tell me why this is happening? Amiel from the Philippines</P></BODY></HTML> Tue, 06 Dec 2011 21:37:20 GMT https://community.sony.rs/t5/other-general/installation-error-unable-to-install-or-start-phone-software/m-p/2867737#M9208 2011-12-06T21:37:20Z Re: Installation Error: unable to install or start phone software update components https://community.sony.rs/t5/other-general/installation-error-unable-to-install-or-start-phone-software/m-p/2867738#M9209 <HTML><HEAD></HEAD><BODY><P>try </P><P></P><P style="background-color: #ffffff; font-size: 12px; color: #666666; font-family: 'Lucida Grande', Arial, Helvetica, sans-serif;">Update Service (SEUS)</P><P></P><P style="background-color: #ffffff; font-size: 12px; color: #666666; font-family: 'Lucida Grande', Arial, Helvetica, sans-serif;"><A class="jive-link-external-small" href="http://dl-www.sonyericsson.com/cws/download/1/110/61/1317636927/Update_Service_Setup-2.11.10.7.exe" style="color: #666666;" rel="nofollow noopener noreferrer">http://dl-www.sonyericsson.com/cws/download/1/110/61/1317636927/Update_Service_Setup-2.11.10.7.exe</A></P></BODY></HTML> Tue, 06 Dec 2011 21:41:49 GMT https://community.sony.rs/t5/other-general/installation-error-unable-to-install-or-start-phone-software/m-p/2867738#M9209 uliwooly-wooly 2011-12-06T21:41:49Z Re: Installation Error: unable to install or start phone software update components https://community.sony.rs/t5/other-general/installation-error-unable-to-install-or-start-phone-software/m-p/2867739#M9210 <HTML><HEAD></HEAD><BODY><P>I'm downloading it now and will try it; however, can you tell me why this error is occuring?</P><P></P><P>I mean shouldn't there be any issue when you are trying to update your phone? I honestly am hesitant to do other procedures apart from how SE wants it done. I might lose my warranty.</P></BODY></HTML> Tue, 06 Dec 2011 21:50:36 GMT https://community.sony.rs/t5/other-general/installation-error-unable-to-install-or-start-phone-software/m-p/2867739#M9210 2011-12-06T21:50:36Z Re: Installation Error: unable to install or start phone software update components https://community.sony.rs/t5/other-general/installation-error-unable-to-install-or-start-phone-software/m-p/2867740#M9211 <HTML><HEAD></HEAD><BODY><P>PCC it's a bit buggy, after you install PCC or SEUS you should restart your computer</P></BODY></HTML> Tue, 06 Dec 2011 21:56:55 GMT https://community.sony.rs/t5/other-general/installation-error-unable-to-install-or-start-phone-software/m-p/2867740#M9211 uliwooly-wooly 2011-12-06T21:56:55Z Re: Installation Error: unable to install or start phone software update components https://community.sony.rs/t5/other-general/installation-error-unable-to-install-or-start-phone-software/m-p/2867741#M9212 <HTML><HEAD></HEAD><BODY><P>Hey there! Your suggested procedure worked for me. My phone's version is now updated. Thank you very much for your time. You made one disheartened, almost hopeless SE user very happy!</P><P></P><P><IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.rs/html/images/smilies/005.png" alt="Smiling_Face_with_open_mouth_&amp;_closed_Eyes" title="Smiling_Face_with_open_mouth_&amp;_closed_Eyes" /></P></BODY></HTML> Tue, 06 Dec 2011 23:00:28 GMT https://community.sony.rs/t5/other-general/installation-error-unable-to-install-or-start-phone-software/m-p/2867741#M9212 2011-12-06T23:00:28Z Re: Installation Error: unable to install or start phone software update components https://community.sony.rs/t5/other-general/installation-error-unable-to-install-or-start-phone-software/m-p/2867742#M9213 <HTML><HEAD></HEAD><BODY><P>Anytime</P><P></P><P><IMG alt="ProfessorFrink1.gif" class="jive-image-thumbnail jive-image" onclick="" src="https://community.sony.rs/a2b9a7845a3a50409dfd34f155caf3c0a81cbdc0/687474703a2f2f736f6e796d6f62696c652e6c69746869756d2e636f6d2f6c656761637966732f6f6e6c696e652f373634385f50726f666573736f724672696e6b312e676966" width="450" /></P></BODY></HTML> Wed, 07 Dec 2011 01:12:42 GMT https://community.sony.rs/t5/other-general/installation-error-unable-to-install-or-start-phone-software/m-p/2867742#M9213 uliwooly-wooly 2011-12-07T01:12:42Z Re: Installation Error: unable to install or start phone software update components https://community.sony.rs/t5/other-general/installation-error-unable-to-install-or-start-phone-software/m-p/2867743#M9214 <HTML><HEAD></HEAD><BODY><P>I have the same problem </P><P>"<A _jive_internal="true" href="https://community.sony.rs/message/134547#134547">Installation Error: unable to install or start phone software update components</A>"</P><P>and when i tried to </P><P style="background-color: #ffffff; font-family: 'Lucida Grande', Arial, Helvetica, sans-serif; color: #666666; font-size: 12px;">"</P><P style="background-color: #ffffff; font-family: 'Lucida Grande', Arial, Helvetica, sans-serif; color: #666666; font-size: 12px;">Update Service (SEUS)</P><P> <A class="jive-link-external-small" href="http://dl-www.sonyericsson.com/cws/download/1/110/61/1317636927/Update_Service_Setup-2.11.10.7.exe" style="color: #666666;" rel="nofollow noopener noreferrer">http://dl-www.sonyericsson.com/cws/download/1/110/61/1317636927/Update_Service_Setup-2.11.10.7.exe</A></P><P>"</P><P>i was redirected to <A href="http://www.sonymobile.com/us/support/" rel="nofollow noopener noreferrer">http://www.sonymobile.com/us/support/</A></P><P></P><P>HELP!</P><P></P><P>thanks,</P></BODY></HTML> Sun, 27 May 2012 15:49:09 GMT https://community.sony.rs/t5/other-general/installation-error-unable-to-install-or-start-phone-software/m-p/2867743#M9214 2012-05-27T15:49:09Z Re: Installation Error: unable to install or start phone software update components https://community.sony.rs/t5/other-general/installation-error-unable-to-install-or-start-phone-software/m-p/2867744#M9215 <HTML><HEAD></HEAD><BODY><P>There you go</P><P></P><P>Update Service (SUS)</P><P></P><P></P><P><A class="jive-link-external-small" href="http://www.sonymobile.com/gb/tools/update-service/" rel="nofollow noopener noreferrer">http://www.sonymobile.com/gb/tools/update-service/</A></P><P></P><P><A class="jive-link-external-small" href="http://www-support-downloads.sonymobile.com/Software20Downloads/Update_Service_Setup-2.11.12.5.exe" rel="nofollow noopener noreferrer">http://www-support-downloads.sonymobile.com/Software20Downloads/Update_Service_Setup-2.11.12.5.exe</A></P></BODY></HTML> Sun, 27 May 2012 15:50:58 GMT https://community.sony.rs/t5/other-general/installation-error-unable-to-install-or-start-phone-software/m-p/2867744#M9215 Uliwooly 2012-05-27T15:50:58Z Re: Installation Error: unable to install or start phone software update components https://community.sony.rs/t5/other-general/installation-error-unable-to-install-or-start-phone-software/m-p/2867745#M9216 <HTML><HEAD></HEAD><BODY><P>Don't forget to backup</P><P></P><P>Alternatives on How to backup Xperias</P><P></P><P></P><P><A class="jive-link-external-small" href="http://talk.sonymobile.com/thread/36355">http://talk.sonymobile.com/thread/36355</A></P></BODY></HTML> Sun, 27 May 2012 15:51:22 GMT https://community.sony.rs/t5/other-general/installation-error-unable-to-install-or-start-phone-software/m-p/2867745#M9216 Uliwooly 2012-05-27T15:51:22Z