topic C510 Software/Hardware Problem in XPERIA archive

C510 Software/Hardware Problem

Wed, 07 Jul 2010 05:26:36 GMT

Hi,

I have a C510 Sony Ericsson Phone. I bought is about 7-8 months ago. Recenly it has started behaving a little weird. I couldn't figure out if it is a software problem or hardware problem. Some of the problems it is showing are:

It is very slow. Actions take place after 5-10 seconds after pressing the keys. For example:
- To look for a name in PhoneBook, if I type 'R' after 5-10 seconds it will show names starting with 'R'.
- If I press the Dial button on some contact, the phone hangs (the screen also goes blank) until the other party picks up the phone.
Sometimes the screen splits up in two identical sub-screens. Restarting the phone is the only options in this case.

This is what I did to fix it:

Formatted the memory card after backing up the essensital data (contacts and notes)
When the above didn't work I did a Master Reset

The phone got a little (very little) faster, But No significant improvement. This tells me that the problem is not software related. There is some problem in the hardware. Let me know what to do.

Today It showed a new problem: "While searching in the phone book If I have to look for a name say "Prashant", and to start with I press key '7' to type 'P', it types direclty the third letter on key '7' that is 'R'. And the name starting with 'R' show up. The same thing happened with every key (1 to 9). " I restarted the phone and it got back to normal.

This is getting irritating. Tell me what can I do.

Re: C510 Software/Hardware Problem

KrazyD — Wed, 07 Jul 2010 09:07:19 GMT

This is a software related problem and you will need to download Sony Ericsson Update Service in order to fix the phone.

Re: C510 Software/Hardware Problem

Wed, 07 Jul 2010 09:18:44 GMT

That's the next thing to do on my list. But wanted to check with Sony Ericsson Support services first... I'll get back to you soon..

Thanks for the reply...

Re: C510 Software/Hardware Problem

Sat, 10 Jul 2010 05:25:02 GMT

I tried to do that. After installing the application I tried to connect the phone, following the instructions. But the "connect" step says that "The phone couldn't be identified."

What now?

Re: C510 Software/Hardware Problem

Sat, 10 Jul 2010 05:27:48 GMT

.......... delete this post.........

Re: C510 Software/Hardware Problem

KrazyD — Sat, 10 Jul 2010 09:25:33 GMT

Make sure you take the battery out before you try again. Try a different USB port make sure you are firmly holding c for a few seconds then insert the USB cable and keep holding till it states otherwise.

Re: C510 Software/Hardware Problem

Sat, 10 Jul 2010 09:49:49 GMT

I did that many times.. I completed all 5 steps. A message "Release The C button" Flashed. Then it was doing "Synchonizing" and a messaged popped up "Coudln't identify the phone".

Re: C510 Software/Hardware Problem

Tue, 20 Jul 2010 18:07:27 GMT

hey i too bought sony erc c510 i totaly got fed up of my phone???i think i wasted my money in buying sony product ???earlier i baought sony walkman too but it too has same problem and sony does not provide good customer care in india so anyone who want to buy their product ?is just the waste of money ???i did the mistake and i dont want anyone to do that mistake ????

Re: C510 Software/Hardware Problem

DeGraaff — Tue, 20 Jul 2010 18:41:00 GMT

I suggest you try asking for help on Esato forums, there's better technical support over there: http://www.esato.com/board/viewforum.php?forum=18