topic Re: Almost all applications and processes crash when I start them, the phone does not work at all in XPERIA archive

Almost all applications and processes crash when I start them, the phone does not work at all

die_stille — Wed, 03 Apr 2013 15:57:23 GMT

Xperia sola, ICS 6.1.1.B.1.54 (the latest version). It worked slow but without any problems till now.

Today I rebooted my phone with power+volume and after this many different applications began to crash. android.process.acore, play market, all brousers, email and so on do not work.

I can go to the settings. I can not remove any application. I also can not do backup of my contacts, even with PC Companion.

Someone called me, but I did not hear anything and did not remember his number. It might be very important call for me, so I need to keep information from the phone before extreme situation when I restore it to factory settings.

Please anyone hep me! And sorry for my English

Re: Almost all applications and processes crash when I start them, the phone does not work at all

Uliwooly — Wed, 03 Apr 2013 16:05:47 GMT

have you synced your contacts with Google? if you had then repair your phone with SUS or PCC

to check if you have done it

on your computer access your Gmail > contacts

Re: Almost all applications and processes crash when I start them, the phone does not work at all

Uliwooly — Wed, 03 Apr 2013 16:06:04 GMT

SUS

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

Re: Almost all applications and processes crash when I start them, the phone does not work at all

die_stille — Thu, 04 Apr 2013 04:57:35 GMT

Thank you, but it did not help me.

I have not synced contacts with Google. Now I checked all items in Backup and restore but it did not work.

I have another application ("2memory") by my operator which can sync contacts. It works correctly but when I start sync from phone to my profile, the process android.process.acore falls down.

When I restart my phone all changes in settings revert to the state when problems began. Yesterday I have deleted 2memory, it also deleted from my google account. But now it's on the phone again and works - like phoenics.

I can't get acsess to the phone's file system by computer. All files are in normal state, I can open each of them in file commander. Bluetooth works bad. I don't know what to do.

Re: Almost all applications and processes crash when I start them, the phone does not work at all

Johan — Tue, 16 Apr 2013 11:03:50 GMT

If the phone still don't work properly after software reinstall via SUS I suggest that you contact your local support team to have it checked at repair.

http://www.sonymobile.com/global-en/support/contact-us/contact-info/

Re: Almost all applications and processes crash when I start them, the phone does not work at all

funDAmental — Wed, 19 Feb 2014 17:59:38 GMT

greetings, so my sola started the same symptoms earlier today so what is the way forward? thankyou