topic Re: phone turning off in XPERIA archive

phone turning off

dinnu — Mon, 17 Feb 2014 15:04:00 GMT

oh cm'on i was expecting a better upgrade from sony this time, and my hopes are just ruined . phone gets stuck and turns off ( it happens like 5-10 times daily ) .

music app on the lock screen is still flickering.

phone became soo slow , some times the touch is not working too and then it turns off .

The worst thing , i dont know why my phone shuts off even there is enough battery power and even when the i amnt using any apps .
hoping for a better update next time 😕

Re: phone turning off

Nabeel — Tue, 18 Feb 2014 12:54:24 GMT

Let me know if your experience improves after performing a repair using SUS.

Backup everything as it will erase all data on phone (sms, contacts,apps)
Update/Repair your phone via SUS

SUS ( Sony Update Service) ... download and install it on pc and follow the on-screen instructions

http://www.sonymobile.com/global-en/tools/update-service/

Re: phone turning off

mani90 — Wed, 19 Feb 2014 18:21:30 GMT

To
The Moderators
Do u know any other solution which actually works.?? Or u have learnt only one.!! Clean installation.. For your kind information, this solution seldom works..my phone still restarts randomly even after repairing it wid SUS

Re: phone turning off

_alexdon_ — Wed, 19 Feb 2014 19:09:00 GMT

Do you have task killers or antivirus?

Re: phone turning off

Nabeel — Mon, 24 Feb 2014 14:46:12 GMT

@mani90 wrote:
To
The Moderators
Do u know any other solution which actually works.?? Or u have learnt only one.!! Clean installation.. For your kind information, this solution seldom works..my phone still restarts randomly even after repairing it wid SUS

It's the most basic thing to start with and this solution does work for 90% of the users. It's always seen that whenever there is a shift from one android version to other, the meta data from previous android version kind of clashes and creates lag. So it's always adviced to perform a clean repair.

Your problem might be different and hence you need another solution. So did you create any thread or you just like to pop in other threads that has different problem compared to yours and post this >Do u know any other solution which actually works.?? Or u have learnt only one.!!

I'd like to try to help you with your thread. Or maybe you can post your problem with details next to my reply.