topic Re: Touchscreen not working in XPERIA archive

Touchscreen not working

JoshHale — Sun, 26 Jan 2014 22:56:48 GMT

Hi, I have an Xperia M for a week, but a couple of days ago the touchscreen freezes all the time, whenever I use any app. After a while it works again, but only to freeze all over again. It is very annoying, i can't even send a text. I tried to reboot and I updated the software, but nothing works.

I think it's a software problem, but i'm not sure. Is there any software I can try to calibrate it or something. Please help!

Thanks.

Re: Touchscreen not working

Uliwooly — Sun, 26 Jan 2014 22:59:57 GMT

Backup your phone and repair it with SUS or PCC

Update Service (SUS)

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Touchscreen not working

JoshHale — Sun, 26 Jan 2014 23:07:33 GMT

Thanks for the fast replay.

I've already repair it with SUS and didn't work. I haven't try with PCC though, is there any difference? or does it do the same as the SUS?

Re: Touchscreen not working

_alexdon_ — Sun, 26 Jan 2014 23:10:11 GMT

No,if SUS did.not work,PCC will not change anything.

Re: Touchscreen not working

Uliwooly — Sun, 26 Jan 2014 23:17:58 GMT

SUS its only to update/repair your phone as for PCC its to create backups, transfer files, etc

Re: Touchscreen not working

JoshHale — Sun, 26 Jan 2014 23:29:19 GMT

Ok, it's not worth it to try it with PCC then

I have tried this: http://talk.sonymobile.com/t5/Xperia-miro-Xperia-tipo-tipo/TIPO-TOUCHSCREEN-FIX-PATCH-HERE/td-p/262

it's for Xperia Tipo, but I had to try, anyway i couldn't install the .apk file. Do you guys kwon something like that that works with Xperia M, or any other solution?

Re: Touchscreen not working

vyaz — Mon, 27 Jan 2014 15:31:47 GMT

I have the same problem!

I noticed It appeared after I updated the system to 15.1.C.2.8.

It can freeze 5-10 times a day. Only battery removal can help.

Hard reset wasn't be able to take that problem out.

I don't know what to do.

It was the first time I decided to buy sony brand device and I'm very dissapointed. :((((

Re: Touchscreen not working

JoshHale — Mon, 27 Jan 2014 22:54:45 GMT

Maybe the problem is the update to 15.1.C.2.8.

Is there any way to undo the update and go back to the previous?

Re: Touchscreen not working

_alexdon_ — Mon, 27 Jan 2014 22:56:47 GMT

http://talk.sonymobile.com/t5/Xperia-Z-ZL-ZR/How-to-manually-update-downgrade-root-2013-Xperias/m-p/298463#M2209

Re: Touchscreen not working

JoshHale — Tue, 28 Jan 2014 12:28:06 GMT

That's too complicated for me

I've called vodafone and they're gonna send me another phone, i hope everything goes well with the new one.

Thanks anyway.

Re: Touchscreen not working

_alexdon_ — Tue, 28 Jan 2014 16:02:05 GMT

No problem,keep us updated.