topic Re: Xperia J has many problems - touchscreen/powering up in XPERIA archive

Xperia J has many problems - touchscreen/powering up

packetofcheetos — Wed, 19 Feb 2014 18:41:45 GMT

Hello,

My Xperia J was fine until about a week ago, when the touchscreen decided it didn't want to work anymore. After talking on the Live Chat with someone, I was told to try and repair my phone using the PC Companion, so I did that. Annoyingly, the internet cut off midway through the update, meaning it was interrupted. The phone turned on fine then, but the touchscreen still didn't work.

Currently, when I hold the power on button, the light blinks green, the power on vibrate occurs, but it's not turning on.

Any idea how to fix either of these issues? Will provide information if needed.

Re: Xperia J has many problems - touchscreen/powering up

alexrx — Thu, 20 Feb 2014 03:46:19 GMT

Hi there,

Try to repair your phone using Sony Update Service, make sure that the battery at least charged 70% before you start, as well as that you have a stable internet connection during the repair process.

Sony Update Service

Re: Xperia J has many problems - touchscreen/powering up

alexrx — Thu, 20 Feb 2014 03:46:57 GMT

.....Also, you can dial the following code:

*#*#7378423#*#* > Service tests > Touch Screen > then test your touch screen.

Cheers.