topic Re: Cannot access VPN settings since update to Android 4.4 in XPERIA archive

Cannot access VPN settings since update to Android 4.4

Flag14 — Wed, 20 Aug 2014 14:27:12 GMT

Since I updated my Xperia E1 dual to Android 4.4.2, I'm unable to access VPN settings (and therefore unable to add/use a VPN connection). Going to Settings > Wireless & Networks > More > VPN results into a message like "Settings are cancelled". After calling Sony Support several times, I used the "repair" process in "PC Companion" and/or reset to fatory settings. The problem still ouccurrs.

Does anybody has the same problem and maby a solution?

Thanks in advance,

Titus

Re: Cannot access VPN settings since update to Android 4.4

t-square — Mon, 24 Nov 2014 15:11:22 GMT

I also have this problem!

Not sure when it showed up, but I'm running Android 4.4.4, Version 14.4.A.0.157

I have the exact same problem, I'm asked to provide a password (which I have not previously set) but no matter what I enter, it keeps saying it has cleared / delted the settings ("Uppgiftslagring har raderats" in Swedish...)

Is there anyway to solve this? Preferrably without resetting to factory defaults...

Re: Cannot access VPN settings since update to Android 4.4

t-square — Mon, 24 Nov 2014 15:26:13 GMT

Found a sollution that worked for me!

It's described here: http://www.pocketables.com/2014/02/fix-credential-storage-roadblock-android.html

In short:

* disable what ever screen lock you have

* Go to the VPN settings - it will prompt you to activate a screen lock

* Activate your choosen screen lock and you're good to go - at least I was!

Cheers!