topic Re: Lost in XPERIA archive

Lost

atr345 — Tue, 11 Nov 2014 07:14:44 GMT

Hi I recently purchased a Z2, and all was fine until I tried to copy a photo to my desktop (running XP) via USB. My computer can see the SD card, DCIM folder, 100 ANDRO folder, but its empty (supposedly). I have take the SD card out and using a card reader have found the photo on the card ok, so I know its there. What's going on? Any ideas? Thanks. Arthur

Re: Lost

Uliwooly — Tue, 11 Nov 2014 07:23:23 GMT

Are you certain that the pictures are not stored on the Internal Storage?

Computer > xperia Z2 > Internal Storage > DCIM > 100ANDRO

Re: Lost

atr345 — Wed, 12 Nov 2014 00:48:17 GMT

I'm sure. However, I swapped the SD card from my old phone(ST18i) to the Z2 and was able to see all of the old photos both on the phone, and on the Computer. When I put the new SD card in the old phone, I was able to view the "lost" photo ok, both on the phone, and on the computer. Very strange!!! Thanks for your interest. Old SD card 16GB class 4, new card 32GB class 10.

Re: Lost

Uliwooly — Wed, 12 Nov 2014 03:09:45 GMT

Backup all your pictures videos and reformat the sd card

Re: Lost

atr345 — Sat, 15 Nov 2014 11:53:31 GMT

Thanks Uliwoolly, I'll try that, but it doesn't explain the problem, though there could be something wrong with the original not being formatted correctly. Cheers. atr345

Re: Lost

Uliwooly — Mon, 17 Nov 2014 06:04:35 GMT

Did it worked?

Re: Lost

atr345 — Wed, 19 Nov 2014 07:39:08 GMT

Hi again, further testing seems to show the problem lies in the file transfer system, possibly because I am running XP on my desktop, though it doesn't exist when using the old 16GB SD card. On that I can access both internal and the SD card without worrying about whether to use MTP or MSC. With the 32GB Ultra SD card, if I change to MSC, the computer can access the phone and retrieve photos from the SD card. However the computer does not recognise the phone, nor does PC Companion when MTP is activated. This seems to be the problem. Thanks for assisting. atr345

Re: Lost

Uliwooly — Wed, 19 Nov 2014 16:52:03 GMT

Anytime