topic Re: xperia x2 error in XPERIA archive

xperia x2 error

tess_07 — Wed, 12 Nov 2014 21:01:51 GMT

help!

i started an update for my phone,

and it didn't reboot, my phone doesn't start!

when i push the power button and upper button at the same time, the led turns blue.

what can i do?

Re: xperia x2 error

Thommo — Wed, 12 Nov 2014 21:03:11 GMT

You need to perform a system repair - This will factory reset your phone

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

Re: xperia x2 error

tess_07 — Wed, 12 Nov 2014 21:08:04 GMT

my phone doesn't respond when i push the power button and the volume up button at the same time for 10sec....

desperate

Re: xperia x2 error

Uliwooly — Wed, 12 Nov 2014 21:18:51 GMT

It doesn't vibrate at all?

Re: xperia x2 error

tess_07 — Wed, 12 Nov 2014 21:19:25 GMT

he responds to the power butten,

'sony' appears,

then an android machine with stomach open.

other than that, nothing works

what now?

Re: xperia x2 error

Uliwooly — Wed, 12 Nov 2014 21:21:48 GMT

then open the SIM card flap > press the button and see if that helps, if not then charge your phone for 1 hour or so then try again with PCC

Re: xperia x2 error

tess_07 — Wed, 12 Nov 2014 21:29:30 GMT

when i push that button, the led becomes red, then immediatly green, then nothing.

Re: xperia x2 error

Uliwooly — Wed, 12 Nov 2014 21:32:37 GMT

What if you connect the phone to a wall charger > press and hold power & volume up for 10 seconds > let it charge for 2 to 3 hours

Re: xperia x2 error

Jake-SonyXperia — Thu, 13 Nov 2014 02:27:10 GMT

Hi Tess_007,

Even if the device does not vibrate you should still be able to go through the Software repair process supplied by Thommo above.

Have you tried going through the steps regardless of the handset not vibrating when you hold these keys down?

Let us know how you get on.