Sony Xperia Z1 dead android icon after software update

Narain — Sat, 15 Nov 2014 06:30:27 GMT

Hi,

After a software update my sony xperia Z1 is not rebooting and I am getting a new android dead (stomach open) icon. Have attached the screenshot of the error..

I tried using the power button + volume up button combination but it doesnt seem to be helpful.

Can you please help ASAP?

Regards,

Narain

Re: Sony Xperia Z1 dead android icon after software update

Thommo — Sat, 15 Nov 2014 09:18:31 GMT

Try performing a system repair as this will often fix issues after an upgrade - This will factory reset your phone

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

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Sony Xperia Z1 dead android icon after software update

Re: Sony Xperia Z1 dead android icon after software update