topic Re: xperia. Z2 microphone issue in XPERIA archive

xperia. Z2 microphone issue

mil4 — Wed, 03 Dec 2014 22:57:48 GMT

Hi, I've seen other people havino issueso with the microphone.
Phoned O2 and asked for a replacement.
Got new one, after various suggestions from the customer service and for about a week seemed normal. Now the other party cannot hear me during phone calls. Again
The microphone works OK for videos and Skype.
It's only when the phone call is taking place, that the problem occurs.
Anyone with the similar experience?

Re: xperia. Z2 microphone issue

Thommo — Wed, 03 Dec 2014 23:20:06 GMT

Do you have microphone noise suppression turned on - Check Settings then Call settings

Re: xperia. Z2 microphone issue

mil4 — Sat, 13 Dec 2014 15:13:07 GMT

I turned it off. It's better now but still nowhere near my wife's iphone

Re: xperia. Z2 microphone issue

malakhi — Sat, 25 Apr 2015 06:32:28 GMT

I test my phone in service menu test

*#*#7378423#*#*

my secondry microphon doesent work

any waranty for this problem ????

Re: xperia. Z2 microphone issue

mil4 — Mon, 27 Apr 2015 05:56:42 GMT

After yet another replacement I phoned O2 and asked for a different phone. Got the S5.

Sony is better as a built quality, battery life etc but at the end of the day it's a phone and with the S5 everyone can hear me now.

Heard the Z3 does not have the microphone issue.