Problem encountered with SE Satio

beautifuldawn11 — Fri, 05 Dec 2014 08:16:11 GMT

My SE Satio is having a problem now... the phone hang, restart and i couldnt hear the voice or even ringtone when someone calling or texting.... it was trasforming to silent mode.... what can I do with this...? is it a problem with the system of the phone itself? help me this!

Re: Problem encountered with SE Satio

Hampus — Fri, 05 Dec 2014 08:37:58 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I suggest that you perform a software repair on your phone via our program PC Companion to exclude software related problems:
http://support.sonymobile.com/global-en/tools/pc-companion/

In PC Companion you press start on Support Zone > Start on Update the phone/tablet software > Repair phone/tablet (the blue clickable link in the message) > Follow these steps without having your device connected to the PC.

Follow the instruction that appears in the program and do not connect your device until this guide tells you how to connect it.

topic Problem encountered with SE Satio in XPERIA archive

Problem encountered with SE Satio

Re: Problem encountered with SE Satio