topic Re: videos in XPERIA archive

videos

examine_64e — Fri, 05 Dec 2014 17:59:56 GMT

Hi until yesterday I could play videos I have recorded and use you tube. Now when I click on play a message pops up, unable to play video and on you tube connection to server has been lost. I've re-booted the phone and all my updates are up to date. Anyone out there got any suggestions. Thanks in advance.

Re: videos

Uliwooly — Fri, 05 Dec 2014 18:12:08 GMT

Settings > apps > all > youtube > clear data > restart your phone > try again

Re: videos

examine_64e — Fri, 05 Dec 2014 18:19:37 GMT

Wow thanks for the quick reply. That's my you tube sorted, any suggestions for my videos?

Re: videos

Uliwooly — Fri, 05 Dec 2014 18:20:31 GMT

Do the same for the video app.

Re: videos

examine_64e — Fri, 05 Dec 2014 18:27:25 GMT

It hasn't worked for my videos:(

Re: videos

Uliwooly — Fri, 05 Dec 2014 18:38:15 GMT

Could you elaborate on your videos issues? I thought it was only a youtube issue, but do elaborate

Re: videos

examine_64e — Fri, 05 Dec 2014 18:55:23 GMT

Videos taken and received via WhatsApp, I had no trouble re-playing them but now a message appears 'unable to play video ' hope this helps. Thanks

Re: videos

Uliwooly — Fri, 05 Dec 2014 19:04:27 GMT

perhaps the videos weren't sent/downloaded properly

Re: videos

examine_64e — Fri, 05 Dec 2014 19:06:18 GMT

Hmm, I was able to view them until yesterday, old and new ones. Thanks anyway. I'm going to call into the phone shop tomorrow.

Re: videos

Uliwooly — Fri, 05 Dec 2014 19:13:07 GMT

Try this

download MX player or another video player, perhaps the videos are corrupted

Re: videos

examine_64e — Fri, 05 Dec 2014 19:31:21 GMT

Ok thanks I'll try that. J

Re: videos

examine_64e — Sat, 06 Dec 2014 08:43:24 GMT

Thanks uliwooly I'm all sorted now. J

Re: videos

Uliwooly — Sat, 06 Dec 2014 18:41:06 GMT

Anytime