topic Xperia Z2 front camera in XPERIA archive

Xperia Z2 front camera

mohazizkdr — Fri, 24 Apr 2015 18:05:32 GMT

Hello everybody
I'm facing problem with my Xperia Z2 after updating to lollipop 23.1.A.0.726
My front camera stopped working, when I try to switch to the front camera the screen goes to black
I made restore factory settings, repair by Sony pc companion

Re: Xperia Z2 front camera

Phy — Fri, 24 Apr 2015 18:12:26 GMT

Try Clearing the camera data.

How to clear data on apps.
From your Home screen

1. Tap the Application screen icon.
2. Find and tap Settings > Apps.
3. Swipe to the All tab.
4. Find and tap on the camera app.
5. Tap Force stop > Clear data.
6. Restart the phone

Re: Xperia Z2 front camera

Uliwooly — Fri, 24 Apr 2015 18:12:54 GMT

Where are you saving the pictures? SD card or internal storage

Re: Xperia Z2 front camera

mohazizkdr — Fri, 24 Apr 2015 18:52:30 GMT

Tried both SD and internal storage
Tried clearing app data but also nothing happened

Re: Xperia Z2 front camera

Phy — Fri, 24 Apr 2015 18:56:47 GMT

Does it not work on safe mode either?

How to boot on safe mode.
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Re: Xperia Z2 front camera

mohazizkdr — Fri, 24 Apr 2015 19:15:11 GMT

Tried also but doesn't work

Re: Xperia Z2 front camera

Phy — Fri, 24 Apr 2015 23:40:50 GMT

Try contacting Sony Xperia Support.
http://support.sonymobile.com/global-en/contactUs/

Re: Xperia Z2 front camera

mohazizkdr — Sat, 25 Apr 2015 06:50:30 GMT

Thank you
It was working after the first update to lollipop, but after the second one it stopped working

Re: Xperia Z2 front camera

Phy — Mon, 27 Apr 2015 20:38:34 GMT

Ok. Keep us updated