topic Re: Video issues in XPERIA archive

Re: Video issues

Jorgeizq91 — Sun, 09 Aug 2015 19:31:26 GMT

I have the same problem with my m4, I restored the fabric configuration and it worked for like a day. Please help. Email

Video issues

Ozkid — Fri, 07 Aug 2015 17:54:07 GMT

Since the last update on my Sony Xperia M4 i been suffering watching videos like on snapchat and instgram etc... Could some please tell me how to fix this issue?

Re: Video issues

Uliwooly — Fri, 07 Aug 2015 17:58:08 GMT

@Ozkid'

could you elaborate on the issue? how fast is your connection?

Re: Video issues

Uliwooly — Sun, 09 Aug 2015 19:36:02 GMT

@Jorgeizq91

I got your message, your problem it's caused by a third party app, which app? I don't know, you will have to uninstall one by one until you find the culprit, make sure that you have enough free internal storage.

Re: Video issues

Jorgeizq91 — Sun, 09 Aug 2015 19:48:17 GMT

Tried that too, thanks anyway!,:( @uliwooly

Re: Video issues

Uliwooly — Sun, 09 Aug 2015 19:52:34 GMT

@Jorgeizq91

How much free internal storage do you have? any antivirus or taskillers?

Re: Video issues

Jorgeizq91 — Sun, 09 Aug 2015 19:54:18 GMT

Like 8gigas, I have the avg pro that comes with the phone, didn't erase that one because I think I'll have to pay for it then

Re: Video issues

Jorgeizq91 — Sun, 09 Aug 2015 19:54:36 GMT

@uliwooly

Re: Video issues

Uliwooly — Sun, 09 Aug 2015 20:05:45 GMT

@Jorgeizq91

Disable it > restart the phone > report back

Re: Video issues

Jorgeizq91 — Sun, 09 Aug 2015 21:03:11 GMT

@uliwooly it was the antivirus, you are a genius, thanks a lot!

Re: Video issues

Uliwooly — Sun, 09 Aug 2015 21:14:11 GMT

@Jorgeizq91

Anytime

Re: Video issues

Jorgeizq91 — Sun, 16 Aug 2015 18:01:21 GMT

@uliwooly hi, so sorry to bother you but the video thing it's happening again, I don't even have an antivirus this time

Re: Video issues

Uliwooly — Sat, 22 Aug 2015 05:08:45 GMT

@Jorgeizq91

Check again on safe mode