topic Re: Unable to back up in XPERIA archive

Unable to back up

Nessa_77 — Sat, 22 Aug 2015 11:00:29 GMT

I'm so frustrated with my phone. For MONTHS I have been unable to back up my phone using PC Companion. Also for past 2-3 days, I keep getting an prompt to tranfser data from phone to SD card, popping up every few hours and it's doing my head in.

I'm going away and would like to back up my photos and transfer them to my PC and have a clear photo album...but how do I do it.

I need a simple explanation.

Please help!

Re: Unable to back up

_alexdon_ — Sat, 22 Aug 2015 11:04:32 GMT

You can simply connect to computer and copy/ cut and paste the images on your hard drive.

Re: Unable to back up

Nessa_77 — Sat, 22 Aug 2015 11:06:06 GMT

I never had an issue with the iPhone...once photos were transferred to PC, they were deleted off my phone.

Why doesn't PC Companion do it. After all, that's why it's there.

Re: Unable to back up

_alexdon_ — Sat, 22 Aug 2015 11:17:49 GMT

If you manually copy and paste, they won't be deleted. PC companion can do it too, but, for example, I like to do it manually. PCC can backup contacts,messages etc.