https://community.sony.rs/t5/xperia-archive/sony-x/m-p/3420558#M503939 So my friend was playing on her Sony z and now it doesn't want to charge does she need a new phone or is I cheaper to replace the battery Mon, 24 Aug 2015 01:51:37 GMT pinkrocking37 2015-08-24T01:51:37Z https://community.sony.rs/t5/xperia-archive/sony-x/m-p/3420558#M503939 So my friend was playing on her Sony z and now it doesn't want to charge does she need a new phone or is I cheaper to replace the battery Mon, 24 Aug 2015 01:51:37 GMT https://community.sony.rs/t5/xperia-archive/sony-x/m-p/3420558#M503939 pinkrocking37 2015-08-24T01:51:37Z https://community.sony.rs/t5/xperia-archive/sony-x/m-p/3420559#M503940 <P>Hi&nbsp;<SPAN class=""><A id="link_11" class="lia-link-navigation lia-page-link lia-user-name-link" href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/605766" target="_self">pinkrocking37</A>, welcome to the community!</SPAN></P> <P><SPAN class="">They need to try a different charger in the handset to determine whether it is an issue with the charger or with the handset's charging port. If another charger doesn't work in the handset then they should contact their local <A href="http://support.sonymobile.com/global-en/tools/pc-companion/" target="_self" rel="nofollow noopener noreferrer">Sony Xperia Customer Care</A> team so she can have the phone assessed under the terms of warranty, otherwise she may just need a new charger.</SPAN></P> Mon, 24 Aug 2015 02:18:51 GMT https://community.sony.rs/t5/xperia-archive/sony-x/m-p/3420559#M503940 SophiaW 2015-08-24T02:18:51Z