topic Re: M4 keeps losing signal in XPERIA archive

M4 keeps losing signal

mike_fish — Tue, 30 Aug 2016 19:00:11 GMT

Hi All. I am new to Forum chat and not sure of any protocol?

I am also new to Sony. When I say new I mean earlier this year I aquired an Xperia m4 Aqua via our local Virgin shop and am now on my second after a speacker fault repair, replaced last month after a month with out a phone. Never had that before. Vodafone gave me a loanfone when I damaged a screen. EE replaced my wifes phone next day and my son had his phone exchanged on site at his o2 shop.

Guess what? I've now got a problem with connection in that it keeps losing signal or tells me there is no sim!

Anyone else had similar problems because I'm begining to think I should have stuck to Samsung

Re: M4 keeps losing signal

Uliwooly — Wed, 31 Aug 2016 00:52:48 GMT

@mike_fish

I'm sorry to hear about your issues, but you have 2 issues, one that has to be addressed by Virgin and not Sony (exchanging phones and/or loaners).

As for your issue, you could try a brand new SIM card and/or repair the phone with XC

Xperia Companion (XC)

Software Repair Guide

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: M4 keeps losing signal

Jake-SonyXperia — Wed, 31 Aug 2016 01:01:32 GMT

Hi mike_fish,

Welcome to the community,

This could also be SIM related, can you test with another SIM card, maybe a friend or family members. Failing that go through the instructions supplied by @uliwooly

Let us know how you get on.