https://community.sony.rs/t5/xperia-archive/horizontal-lines/m-p/3483202#M536916 <P>Hi&nbsp;<SPAN class=""><A id="link_14" class="lia-link-navigation lia-page-link lia-user-name-link" href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/811325" target="_self">Yonnyek9</A>,</SPAN></P> <P><SPAN class="">Welcome to the community,</SPAN></P> <P><SPAN class="">This sounds like it could be hardware related, in this case I suggest that you contact your local customer care, they should be able to help get this resolved for you.</SPAN></P> <P><SPAN class="">Please use my signature below to find appropriate details.</SPAN></P> Mon, 18 Jul 2016 02:35:31 GMT Jake-SonyXperia 2016-07-18T02:35:31Z https://community.sony.rs/t5/xperia-archive/horizontal-lines/m-p/3483201#M536915 I've got a Sony Xperia z3, just over 12 months - no damage, no issues so far. All of a sudden one day last week I left my phone in my room and when I came back to get it, it had purple/orange lines horizontally across the screen. It kept happening - not in specific apps - even during startup so I closed all open apps, checked my memory wasn't even nearly full, did a reboot and then held the power and volume up button as a soft reset.<BR /><BR />When all failed to resolve the issue I plugged in my phone to a laptop, backed it up and reset all settings.<BR /><BR />The issue is still happening and I know I'm covered by my warranty + consumer law so I'm just wondering where I stand?<BR /><BR />Is there anything else that I can so? My girlfriend has the same phone, same software version and no issue with hers Sun, 17 Jul 2016 11:22:11 GMT https://community.sony.rs/t5/xperia-archive/horizontal-lines/m-p/3483201#M536915 Yonnyek9 2016-07-17T11:22:11Z https://community.sony.rs/t5/xperia-archive/horizontal-lines/m-p/3483202#M536916 <P>Hi&nbsp;<SPAN class=""><A id="link_14" class="lia-link-navigation lia-page-link lia-user-name-link" href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/811325" target="_self">Yonnyek9</A>,</SPAN></P> <P><SPAN class="">Welcome to the community,</SPAN></P> <P><SPAN class="">This sounds like it could be hardware related, in this case I suggest that you contact your local customer care, they should be able to help get this resolved for you.</SPAN></P> <P><SPAN class="">Please use my signature below to find appropriate details.</SPAN></P> Mon, 18 Jul 2016 02:35:31 GMT https://community.sony.rs/t5/xperia-archive/horizontal-lines/m-p/3483202#M536916 Jake-SonyXperia 2016-07-18T02:35:31Z