topic Re: Phone is working but display does not work in XPERIA archive

Phone is working but display does not work

Nabiel_20 — Sat, 03 Sep 2016 08:11:52 GMT

Yesterday my phone display suddenly went off without any reason. It was sitting at my desk when the display suddenly went black. I did a manual shutdown by pressing the red small button near the charging port. When I charge my phone the light indicator turns red for 2 seconds before proceeding to its normal orange or green colour. I can turn my phone on and receive message and unlock my screen, but the display simply does not work. Is there any solution to fix my problem or will I have to replace my display?

Edit: When i turn on my phone while charging the green or orange indicator charging light turns red for 2 seconds before turning orange or green again.

Re: Phone is working but display does not work

Uliwooly — Sat, 03 Sep 2016 17:40:32 GMT

@Nabiel_20

This seems more of a hardware issue rather than software, you could repair your phone with XC but you hould contact your Local support

Xperia Companion (XC)

Software Repair Guide

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Phone is working but display does not work

Nabiel_20 — Sun, 04 Sep 2016 08:34:12 GMT

Does the red light mean anything?

Re: Phone is working but display does not work

Uliwooly — Tue, 06 Sep 2016 20:07:10 GMT

If it's a solid red light it means that it's charging.