topic Re: Not turning on in XPERIA archive

Not turning on

RandomManiac — Tue, 07 Jun 2016 20:18:35 GMT

Charging my phone, used it to send a message when it had about 90% charge. Left it for a short time, it had a black screen and won't turn on. The phone was very hot. I left to cool and tried again. I left it to completely cool and tried hard rebooting (using the powder button and volume up button) no affect. Tried charging it again and plugging it to my laptop to no good, plugging it in caused the phone to get hot again. When plugged in the charging light didn't turn on. The phone hasn't vibrated or reponsed to anthing after trying to turn it on several times. Help...

Re: Not turning on

CameronT — Wed, 08 Jun 2016 00:28:21 GMT

Hi @RandomManiac,

Welcome to the community.

Can you please try holding the power button and the volume up button until your phone makes 3 short vibrations?

Re: Not turning on

RandomManiac — Wed, 08 Jun 2016 08:37:41 GMT

Hi, Thanks for replying

Woke up this morning and tried your suggestion, I held down the volume up and the powder for a couple of mintues and no effect.

I am going to take it back to the store today.

Thanks

Re: Not turning on

Tadeo-13 — Tue, 06 Sep 2016 16:17:39 GMT

I have te exact same problem. Just 5 days ago it started again. But now i had the battery totally empty it wont start again. It gets hot and just keeps on restarting untill the battery is empty again. And using the power and volume button doesnt work.

Re: Not turning on

movilman — Wed, 07 Sep 2016 17:22:30 GMT

Same problem here, Im waiting for waranty support. What happened to you guys the waranty covered problem?