topic spontaneously cracked screen. in XPERIA archive

spontaneously cracked screen.

Skyblazer — Tue, 13 Sep 2016 16:19:06 GMT

My phone was perfectly fine. Then when I picked it up from my desk all of a sudden that was a big long diagonal crack in the screen. The area above the crack isnt responding anymore when i touch it. The crack runs from the upper right corner to a bit above the bottom left corner.

I always have my phone in a flip case for the best protection and it was 100% undamaged.

Are there more reports of spontaneously cracking screens? And Sony, to where can i send my phone for a repair? Since this should be covered by the warranty...

This is my 3rd Sony phone and 1st one that gets damaged.

Kind regards

Re: spontaneously cracked screen.

Skyblazer — Tue, 13 Sep 2016 16:37:04 GMT

Further information, the phone is only 10 months old.

I ve read that because of high tempratures or high temprature differences phone screens may spontaneously crack.

Re: spontaneously cracked screen.

Skyblazer — Wed, 14 Sep 2016 11:00:55 GMT

Nothing from Sony support???? Changes are that the alluminium casing has deformed because of the temprature in such a way there was too much pressure on the screen and it cracked.... Theres no burst, just a clean long crack